Issues Manager

3 weeks ago

Edmonton, Canada Government of Alberta Full time

Job Information
Job Title: Issues Manager 
Job Requisition ID: 58588
Ministry: Public Service Comission- Learning, Engagement and Talent Management
Location: Edmonton 
Full or Part-Time: Full-Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent 
Scope: Open Competition
Closing Date: May 27, 2024
Classification: Management - Manager Zone 2
Salary: ​$3,147.32 to $4,235.37 bi-weekly ($82,145 to $110,543/year)


The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit:

The Public Service Commission ensures Alberta has a professional, non-partisan, diverse, and inclusive public service that proudly serves Albertans. The Client Service Delivery Division provides a full suite of strategic and operational human resource services to department clients, including employee relations, occupational health and safety, talent acquisition, classification and compensation delivery services.


The Learning, Engagement and Talent Management division is instrumental in implementing the priorities coming out of the new Alberta Public Service (APS) People Strategy and ensures the department is best positioned to deliver on the policy, programs and services needed to ensure the APS continues to have an engaged and effective workforce.

Role Responsibilities

In your role reporting to the Assistant Deputy Minister, Learning, Engagement and Talent Management, you will be instrumental in supporting the division by proactively identifying and addressing pertinent issues at both strategic and operational levels.

Serving as the primary liaison with other departmental sectors, you will foster communication and collaboration among the Assistant Deputy Minister (ADM), the Divisional Senior Leadership Team, departmental staff across all levels, counterparts in other divisions, and the Deputy Minister's Office.

Your proficiency in navigating dynamic environments and adeptness at managing tasks amidst change will be evident. Leveraging your political acumen, you will formulate responses to time-sensitive and delicate requests, projects, and briefings within the division. Furthermore, you will provide support for divisional initiatives and ensure the efficient operations of the Assistant Deputy Minister's office.

Additionally, you prioritize teamwork and effective communication. Your robust analytical and project management capabilities enable you to effectively address challenges and organize resources in alignment with the ADM's and division's objectives.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

Systems Thinking – You anticipate outcomes and potential impacts across inter-related areas and factors this into planning and problem solving.  Creative Problem Solving – You can assess options and implications in new ways to achieve outcomes and solutions. Drive for results. Knowing what outcomes are important and maximizing resources to achieve results that are aligned with the goals of the organization, while maintaining accountability to each other and external stakeholders. Build Collaborative environments – Leads and contributes to the conditions and environments that allow people to work collaboratively and productively to achieve outcomes. 

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