application support analyst
2 months ago
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week
- Education:
- Expérience: Education
- Bachelor's degree
- or equivalent experienceWork setting
- Office buildingTasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer serviceComputer and technology knowledge
- Internet
- Desktop applications
- Software developmentTransportation/travel information
- Willing to travelWork conditions and physical capabilities
- Fast-paced environment
- Tight deadlines
- SittingPersonal suitability
- Excellent oral communication
- Organized
- Ability to multitask
- Time managementScreening questions
- Are you currently legally able to work in Canada?Experience
- 3 years to less than 5 yearsHealth benefits
- Dental plan
- Health care planFinancial benefits
- BonusSupport for persons with disabilities
- Provides awareness training to employees to create a welcoming work environment for persons with disabilitiesSupport for newcomers and refugees
- Participates in a government or community program or initiative that supports newcomers and/or refugees
- Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
- Does not require Canadian work experienceSupport for youths
- Offers mentorship, coaching and/or networking opportunities for youthSupport for Veterans
- Offers mentorship, coaching and/or networking opportunities for VeteransSupport for Indigenous people
- Offers mentorship, coaching and/or networking opportunities for Indigenous workers Support for mature workers
- Applies hiring policies that discourage age discrimination
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