Application Support Analyst- HYBRID

2 months ago

Edmonton, Canada Randstad Canada Full time
We are seeking a seasoned Application Support Analyst to join our Edmonton education client on an initial 6-month contract. The ERP Analyst will play a critical role in optimizing and maintaining our ERP system to enhance business operations. This role requires a deep understanding of ERP systems, Accounting and Finance business processes, and the ability to collaborate effectively with cross-functional teams. The successful candidate will be responsible for configuring, customizing, and troubleshooting the ERP system to ensure it meets the organization's needs and drives efficiency and growth.

Advantages
• Sharpen your skills in high-demand tools like Power BI and the Office 365 suite, enhancing your professional toolkit.
• Engage in challenging troubleshooting scenarios that hone your analytical abilities and problem-solving expertise.
• Play a crucial role in maintaining the operational excellence of financial applications that are essential to business processes.
• Work within a supportive team that values communication and offers opportunities for cross-functional collaboration and learning.
• Benefit from a role that supports continuous professional development and opportunities to advance within the organization.

Responsibilities
· Administer, configure, and maintain the ERP system to ensure optimal performance.
· Collaborate with stakeholders to gather requirements for system enhancements and customizations.
· Implement and test ERP system updates, patches, and new modules.
· Ensure data integrity and security within the ERP system.
· Analyze existing business processes and workflows to identify areas for improvement.
· Recommend and implement process enhancements to maximize efficiency and productivity.
· Work closely with end-users to understand their needs and translate them into ERP system solutions.
· Provide technical support to end-users, troubleshooting issues, and resolving system-related problems.
· Develop and deliver training programs and materials to educate employees on ERP system usage and best practices.
· Create and maintain reports and dashboards to support data-driven decision-making.
· Perform data analysis to identify trends, anomalies, and opportunities for improvement.
· Collaborate with IT and other departments to integrate the ERP system with other business applications.
· Work with external vendors and consultants as needed for system integrations or specialized projects.
· Maintain comprehensive documentation of ERP system configurations, customizations, and processes.
· Ensure compliance with industry standards, regulations, and best practices in ERP system management.

Qualifications
Requirements and Qualifications
· Bachelor’s degree in computer science, or a related field in Information Technology.
· Business Administration, or a related field with an Accounting or Finance focus.
· Proven experience as an ERP Analyst, with a strong track record of successful ERP system implementations and support.
· Proficient in ERP software (e.g., SAP, Oracle, Microsoft Dynamics, Cayenta) and related modules, with a focus on Accounting and Finance and
Work Management.
· Strong analytical and problem-solving skills, with the ability to analyze complex business processes and data.
· Excellent communication and interpersonal skills, with the ability to work collaboratively across teams.
· Experience with data analysis tools and reporting software (e.g., Tableau, Power BI) is a plus.
· Knowledge of industry-specific ERP solutions (e.g., school division) is advantageous.
· Project management skills and the ability to handle multiple tasks and priorities effectively.
· Strong attention to detail and a commitment to data accuracy and security.

Summary
Join our client and be at the forefront of technological innovation in the education sector. Apply directly to this job ad or connect with your Randstad Digital representative without delay

P.S. Don’t forget that when you update your profile on Randstad.ca it helps us find you faster when we do have roles that match your skills So even if this role isn’t for you please update your profile so we can find you

We look forward to supporting you in your job search

Good luck

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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