application support analyst
5 months ago
- Work Term: Permanent
- Work Language: English
- Hours: 30 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: Experience an assetWork setting
- Consulting firmTasks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Perform Web-server backup and recovery operations
- Manage incidentsWork conditions and physical capabilities
- Tight deadlines
- Repetitive tasks
- Attention to detailPersonal suitability
- Judgement
- Organized
- Team playerHealth benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefitsSupport for persons with disabilities
- Provides awareness training to employees to create a welcoming work environment for persons with disabilitiesSupport for newcomers and refugees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Support for youths
- Provides awareness training to employees to create a welcoming work environment for youthSupport for Veterans
- Provides awareness training to employees to create a welcoming work environment for Veterans Support for Indigenous people
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers Support for mature workers
- Provides staff with awareness training to create a welcoming work environment for mature workers Supports for visible minorities
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
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