Team Assistant
2 days ago
Seeking a detail-oriented Team Assistant to provide administrative support in a busy environment, ensuring patients receive prompt customer service and contributing to connected, accessible, patient-centred care.
Job DescriptionAs a Team Assistant, you will provide critical support to the assigned team, ensuring seamless daily operations and exceptional patient care. Your role will involve:
- Providing administrative support services to Care Coordinators
- Processing new referrals, orders, and patient records
- Entering, updating, and maintaining patient data in the electronic database
- Answering high-volume telephone inquiries and referring callers as necessary
- Providing backup support to other positions as required
To be successful in this role, you will need:
- A college diploma in the health or social services field, or business/office administration
- 2+ years of related office experience
- Accurate keyboarding/data-entry skills
- Proficiency with database software, MS Word, and Excel
- Excellent organizational skills and ability to work with minimal supervision
- Advanced multi-tasking skills and ability to meet performance and service goals
- Exceptional interpersonal skills and ability to work as part of a team
- Excellent oral and written communication skills
- Flexibility to work a schedule that includes days, evenings, and weekends
While not required, the following qualifications would give you an edge in this role:
- Familiarity with medical terminology and office administrative procedures
- Knowledge of services provided by Ontario Health atHome
- Ability to speak French or another second language
We are a leading healthcare organization dedicated to delivering responsive, accessible, integrated, patient-centred care. Our team is committed to excellence in care and service delivery, and we are seeking like-minded individuals to join us.
What We OfferWe are committed to supporting the well-being of our employees, offering:
- Attractive comprehensive compensation packages and benefits
- Valuable development opportunities
- Membership in a world-class defined benefit pension plan
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