Team Lead
1 week ago
About the Role
The Team Lead is a key member of the store team, responsible for linking the leadership team and sales associates by assisting in operational functions and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and coverage to the Store and Assistant Managers in their absence.
Key Responsibilities
- Assist in the operational functions of the store, including sales floor management and customer service.
- Lead and motivate the sales team to achieve sales goals and provide exceptional customer service.
- Provide support and coverage to the Store and Assistant Managers in their absence.
- Model desired selling and customer service behaviors at all times.
- Partner with store management to execute action plans that optimize results and ensure effective execution of all store operational activities.
- Contribute ideas and solutions to the leadership team that result in increased productivity and improved operations of the store.
- Assist in resolving customer service matters and oversee and delegate tasks to the team to best maximize efficiency of store operations.
- Communicate individual and/or team performance feedback to store management.
- Ensure the team receives scheduled breaks and/or meal periods.
- Create an open outward communication on the sales floor.
- Ensure adherence to all company policies, procedures, and guidelines.
- Perform opening and closing procedures, and any inventory duties as directed.
About Roots
Roots is a company that values inclusion and respect, and is committed to providing accessible employment practices. We are a dynamic and growing organization that offers opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Belleville, Ontario, Canada 1437404 Ontario Inc Full time{"h2": "Job Summary", "p": "We are seeking a highly skilled Sales Supervisor to join our team at 1437404 Ontario Inc. As a Sales Supervisor, you will be responsible for leading a team of sales professionals and driving sales growth in our retail store. If you have a passion for sales, leadership, and customer service, we encourage you to apply for this...
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Belleville, Ontario, Canada 1437404 Ontario Inc Full time{"h2": "Job Summary", "p": "We are seeking a highly skilled Sales Supervisor to join our team at 1437404 Ontario Inc. As a Sales Supervisor, you will be responsible for leading a team of sales professionals and driving sales growth in our retail store. If you have a passion for sales, leadership, and customer service, we encourage you to apply for this...
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