Enforcement Services Clerk

2 months ago


Ottawa, Ontario, Canada Ontario Ministry of Transportation Full time
Join the Ministry of Transportation's enforcement team to provide administrative support to the Manager and Enforcement staff.

Can you compile statistics and complete the monthly management information systems reports? Do you have the customer service and communication skills needed to respond to public inquiries by telephone and in person? If so, please consider this exciting opportunity within Commercial Inspection & Enforcement Branch within Transportation Safety Division.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.


We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.


Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.


We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code.

Refer to the "How to apply" section if you require a disability-related accommodation.

What can I expect to do in this role?In this job, you will:

  • Providing administrative support to Management and Enforcement staff
  • Performing clerical/secretarial functions such as preparing meeting agendas, recording and producing minutes
  • Maintaining accurate statistical information, compiling, recording and checking all data received and verifying documents for completeness and accuracy
  • Preparing budgets, completing appropriate financial and business management reports, researching and recording financial information such as payroll costs and expenses
  • Preparing annual enforcement work plans forecasting planned volumes of programs
  • Maintaining and preparing court related information as well as preparing legal documents; summons, disclosures and subpoenas
  • Responding to enquiries and providing information to the public, private transportation industry and ministry staff by telephone and in person
  • Compiling data on enforcement issues and submitting information in the form of reports and correspondence, briefing notes
Please note that travel within the region is occasionally required

How do I qualify?Administrative Knowledge and

Financial Skills:

  • you have demonstrated strong administrative skills, including but not limited to preparing meeting agendas, recording and producing minutes as well as briefing notes
  • you have the ability to handle, process, and reconcile invoices, administration records and order office supplies
  • you have the ability to evaluate and gather financial and statistical information to forecast, budget and conduct cost evaluations
Analytical and Problem Solving Skills:

  • you can use your analytical and problem solving skills to review and prepare information, and to manage a high workload
  • you have demonstrated arithmetic skills to collect and analyze invoices, calculate percentages and reconcile statistical information
Customer Service, Communication and

Interpersonal Skills:

  • you have demonstrated excellent oral and written communication skills
  • you can use tact and good judgment when dealing with public and staff when dealing with sensitive or contentious issues
Technical Skills:

  • you have the ability to interpret, apply and explain applicable legislation, policies and procedures
  • you have knowledge of court administration, policy and procedures
Computer Skills:

  • you are proficient in using computers and word processing, spreadsheet and database software and the ability to research and access data


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