Guest Services Agent
7 days ago
Join our team at Delta Hotels by Marriott and deliver exceptional service to our guests. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for ensuring their stay is seamless and enjoyable.
Key Responsibilities:- Process guest check-ins, check-outs, room assignments, and room change/late check-out requests
- Secure payment and activate/reissue room keys
- Verify and adjust billing for guests
- Communicate with guests and staff to ensure their needs are met
- Operate the telephone switchboard station and respond to guest calls and requests
- Count and secure bank at the beginning and end of shift
- High school diploma or equivalent
- No related work experience required
- Ability to work in a fast-paced environment and multitask
- Excellent communication and customer service skills
- Ability to stand, sit, or walk for extended periods of time
Delta Hotels by Marriott is a global portfolio of brands that delivers exceptional service and seamless travel experiences to our guests. We are committed to providing a warm, wise, and in-control environment that allows our guests to focus on what's most important.
Why Join Our Team?- Opportunity to work in a dynamic and fast-paced environment
- Chance to develop your skills and advance your career
- Competitive compensation and benefits package
- Collaborative and supportive team environment
Marriott International is an equal opportunity employer and is committed to diversity and inclusion in the workplace.
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