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Customer Service Agent
2 months ago
Job Title: Agent service à la clientèle
Company: Dessercom
Job Type: Full-time
Location: [Insert Location]
About Us: Dessercom is a leading provider of emergency care products to ambulance services, public and parapublic organizations, and private companies.
Job Summary:
We are seeking a highly skilled and customer-focused Agent service à la clientèle to join our team. The successful candidate will be responsible for providing exceptional customer service, responding to client inquiries, and ensuring timely follow-up on client requests.
Key Responsibilities:
- Customer Service: Provide professional and courteous assistance to clients, responding to their inquiries and resolving any issues in a timely manner.
- Order Management: Process client orders, prepare and submit simple proposals, and ensure accurate and timely delivery of products.
- Communication: Develop and maintain strong relationships with clients, communicating effectively and providing regular updates on product availability, delivery times, and other relevant information.
- Administrative Tasks: Manage client correspondence, prepare and send invoices, and perform other administrative tasks as required.
Requirements:
- Education: Bachelor's degree in a relevant field, such as business administration, marketing, or a related field.
- Experience: 3+ years of experience in a customer-facing role, preferably in a sales or account management position.
- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in Microsoft Office and Acomba software.
What We Offer:
As a valued member of our team, you will have the opportunity to work with a dynamic and growing company, develop your skills and expertise, and contribute to the success of our clients.
How to Apply: If you are a motivated and customer-focused individual with a passion for delivering exceptional service, please submit your application, including your resume and a cover letter, to [Insert Contact Information].
