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Corporate Experience Administrator

3 months ago

Ottawa, Ontario, Canada Harris Computer Systems Full time
Corporate Experience Administrator

Respect of the Individual. Communicate & Share Knowledge. Accountability, Responsibility, Ownership. Discipline Unwavering & Relentless Focus. Understanding Learning. Solutions Not Problems. Bad News Does Not Get Better with Time. Understand Reality, Make Difficult Decisions. Empowerment at the Point of Contact. Dream Realization.

Core Competencies

  • Customer Service and Experience Focus
  • Communication
  • Detail Orientation
  • Team Collaboration
  • Quality Orientation
  • Problem Solving
  • Organizing and Prioritizing
  • Accountability and Dependability
  • Ethics and Integrity
Accountabilities

  • Maintain energetic, approachable demeanor, demonstrating Harris values when collaborating internally and externally.
  • Answer telephone and electronic inquiries, relay telephone calls and messages.
  • Answer questions as knowledge permits; assist or refer visitors and callers.
  • Maintain computerized information filing systems. Receive packages, generate detailed tracking records as needed.
  • Carefully process incoming and outgoing mail; prioritizing materials for action with attention to confidentiality and timesensitivity.
  • Ensure security, timely distribution and processing cheques, deposits, legal documents, payroll items, expense reports and travel booking.
  • Escalate contract, legal and business matters promptly, relaying necessary information to leadership for direction and followup.
  • Input requisitions into appropriate expense site and monitors payments.
  • Follow and evaluate office procedures, updating office manual as necessary
  • Ensure meeting rooms, common areas, pantries, and collaborative spaces are always up to standard, including proper setup, functionality of equipment, and stocked supply inventory.
  • Schedule, setup and book meetings, including ordering lunch; providing necessary materials for scheduled meetings as assigned.
  • Order department supplies, materials, and equipment; ensure requisitions are appropriately authorized.
  • Request building, equipment and housekeeping services as needed. Produce temporary signage and maintain accurate records of service requests and status.
  • Prepare materials for new employee orientations, and other employee communications, as assigned.
  • Organize employee events and conferences.
  • Create surveys, compile data, statistics and other HR information as well as conduct research.
  • Record and prepare minutes of meetings for HR team weekly sessions.
  • Proofread, edit, draft communication, correspondence, reports as needed.

Requirements:

  • Education and Experience
  • Completion of a university degree or college diploma (Human Resources or Business preferred).
  • Minimum of one year experience in a high paced office environment.
  • Minimum of two year's combined experience in human resources and administrative support.
  • Technology
  • Proficient with Microsoft Windows, Microsoft Office, and Windows programs WORD and EXCEL.
  • Experience with Human Resources Information System or Applicant Tracking System is an asset.
  • Communication
  • Exceptional English communication skills orally and in writing. Proficiency in second language is an asset (French, German, Spanish).
  • Ability to maintain and preserve strict confidentiality, exercise discretion and excellent judgement.