Bilingual Order Desk Associate

2 weeks ago


BasSaintLaurent, Canada Shah Trading Company Full time
Shah Trading Co.

Ltd is a leader in the food industry with a 40 year history serving customers both in Canada and globally.

With a deep understanding of food markets and food safety requirements we are committed to continued leadership, growth, and service to our customers.

Shah Trading Company is a leading player in the grain, beans, spices, nuts trading, processing, and packaging industry.

With a rich history spanning years, we take pride in delivering high-quality products to a wide range of clients, from large retail chains to small independent retailers.

As we continue to grow, we are seeking a dynamic and organized individual to join our team as a Bilingual Order Desk Associate proficient in both English and French.


Position Overview:


As a Bilingual Order Desk Associate at Shah Trading Company, you will play a vital role in ensuring the smooth and efficient processing of orders from our diverse customer base.

Your proficiency in both English and French, along with your attention to detail and commitment to exceptional customer service, will be key to your success in this role.


Key Responsibilities:

  • Verify order accuracy, pricing, and product availability.
  • Coordinate with the warehouse team to ensure timely order fulfillment.
  • Address customer inquiries, resolve issues, and provide product information in both languages.
  • Maintain accurate records of orders, returns, and exchanges.
  • Assist in inventory management and stock replenishment.
  • Collaborate with the sales and logistics teams to optimize order processing.
  • Provide exceptional customer service to both internal and external stakeholders.

Qualifications:

  • Proficiency in both English and French, both written and verbal, is essential.
  • Previous experience in order desk, customer service, or related roles preferred.
  • Strong communication skills in both languages.
  • Exceptional attention to detail and accuracy.
  • Proficiency in using order management software and Microsoft Office Suite.
  • Ability to work in a fastpaced environment and prioritize tasks effectively.
  • Strong problemsolving skills and a customerfocused mindset.
  • Knowledge of the food industry or related products is a plus.
  • High school diploma or equivalent required; additional education is a bonus.
  • Shah Trading Company is committed to providing equal opportunities for all applicants and employees regardless of race, ancestry, place of origin, color, ethnic or national origin, citizenship, religion, sex, sexual orientation, gender identity, gender expression, age, record of offences (for which a pardon has been granted), disability, marital or family status, or any other characteristic protected by law. If you require an accommodation to participate in the recruitment process, please contact us to provide your contact information. While we appreciate all resume submissions, only those selected for an interview will be contacted._


  • Saint-Laurent, Canada Shah Trading Company Full time

    Shah Trading Co. Ltd is a leader in the food industry with a 40 year history serving customers both in Canada and globally. With a deep understanding of food markets and food safety requirements we are committed to continued leadership, growth, and service to our customers.Shah Trading Company is a leading player in the grain, beans, spices, nuts trading,...

  • Order Desk

    1 week ago


    Bas-Saint-Laurent, Canada BAZZ Full time

    **Poste : Responsable bureau des commandes et service-client**- ENGLISH DESCRIPTON BELOW **_**Horaire : Temps plein heures /semaine****Date d'entrée : Maintenant****Lieu : Ville St-Laurent**Manufacturier, distributeur et designer de luminaires depuis plus de 40 ans, nous avons su nous démarquer par notre sens de l'innovation et notre connaissance des...

  • Order Desk

    2 months ago


    Saint-Laurent, Canada BAZZ Full time

    **Poste : Responsable bureau des commandes et service-client** - ENGLISH DESCRIPTON BELOW **_ **Horaire : Temps plein - 37.5 heures /semaine** **Date d’entrée : Maintenant** **Lieu : Ville St-Laurent** Manufacturier, distributeur et designer de luminaires depuis plus de 40 ans, nous avons su nous démarquer par notre sens de l’innovation et notre...


  • Bas-Saint-Laurent, Canada bioMérieux Full time

    Primary Purpose and Overall Objective of the Job:Perform the sales administration and customer support activities for his/her area to ensure internal and external customer satisfaction in line with the written procedures, the guidelines and in close collaboration with the other departments helping to meet the organization's targets. Main...


  • Bas-Saint-Laurent, Canada bioMérieux Full time

    Primary Purpose and Overall Objective of the Job:Perform the sales administration and customer support activities for his/her area to ensure internal and external customer satisfaction in line with the written procedures, the guidelines and in close collaboration with the other departments helping to meet the organization's targets. Main...


  • Bas-Saint-Laurent, Canada F.W. Ward & Sons Inc Full time

    F.W. Ward and Sons Inc offers competitive salary packages, an incredible work environment, and career advancement opportunities. A full benefit plan is offered and compensation commensurate with experience.Job Duties Organize pickup and delivery appointments; Provide customer service Establish relationships of trust with carriers and customers Solve customer...


  • Saint-Laurent, Canada F.W. Ward & Sons Inc Full time

    F.W. Ward and Sons Inc offers competitive salary packages, an incredible work environment, and career advancement opportunities. A full benefit plan is offered and compensation commensurate with experience. **Job Duties** - Organize pick-up and delivery appointments; - Provide customer service - Establish relationships of trust with carriers and customers -...


  • Saint-Laurent, Canada Run DLJ Telecom Full time

    **Run-DLJ Telecom Inc.** - Depuis 2002, nous distribuons des équipements de télécommunication neufs, usagés et remis à neuf à une grande variété de clients, notamment des hôpitaux, des universités et d’autres organismes de santé. Nous sommes actuellement le plus important courtier et distributeur en télécommunications au Québec._ **Commis...


  • Saint-Laurent, Canada Euro Tile & Stone Full time

    **Job Description - Bilingual Warehouse Associate Montreal** **Reports To** Warehouse Manager Ottawa, and Assistant Buyer **Job Summary** We are looking for a Warehouse Associate to join our team. As a key member to our Operations team, you will be responsible for the Warehouse and the day-to-day activities and tasks to ensure the efficient and timely...

  • Order Entry Clerk

    1 week ago


    Bas-Saint-Laurent, Canada BlueStar Canada Full time

    Job SummaryThe ideal individual will be responsible for all incoming orders. This is a fast paced role, which requires strong organization skills, high attention to detail and the ability to react quickly.Responsibilities and Duties Handle incoming orders Interact with the different internal departments and customers Enter sales orders on a timely basis to...


  • Saint-Laurent, Canada Canon Canada Full time

    Canon has been at the forefront of digital imaging solutions for more than 80 years. We've established a diverse culture that's made us a respected and successful industry leader. Canon's corporate philosophy is Kyosei: all people, regardless of race, religion, or culture, harmoniously living and working together into the future. We have been recognized by...


  • Bas-Saint-Laurent, Canada Soho Square Solutions Full time

    IT Service Desk TechnicianRole & Main Responsibilities Respond, research, resolve, assign and escalate enduser requests. Document customer interactions using ticket management software. Manage access requests according to information security policies and procedures. Respond to incoming and outgoing IT Support calls with respect to the IT Security policies...


  • Saint-Laurent, Canada Aversan Full time

    **Service Desk Technician **to ***work on leading edge technology products **Location**: St-Laurent, QC **RESPONSIBILITIES**: - Provide 2nd level end-user onsite support. - Receiving, Updating, Closing Service desk tickets - Imaging and deploying new computers. - Perform and support software installations. - Troubleshooting Computer and Network Issues. -...

  • Order Entry Clerk

    5 days ago


    Saint-Laurent, Canada BlueStar Canada Full time

    **Job Summary** The ideal individual will be responsible for all incoming orders. This is a fast paced role, which requires strong organization skills, **high attention to detail** and the ability to react quickly. **Responsibilities and Duties** - Handle incoming orders - Interact with the different internal departments and customers - Enter sales orders...

  • Order Entry Clerk

    2 weeks ago


    Saint-Laurent, Canada BlueStar Canada Full time

    **Job Summary** The ideal individual will be responsible for all incoming orders. This is a fast paced role, which requires strong organization skills, **high attention to detail** and the ability to react quickly. **Responsibilities and Duties** - Handle incoming orders - Interact with the different internal departments and customers - Enter sales orders...


  • Saint-Laurent, Canada Dumak Full time

    _**Are you looking for a role that exposes you to different areas of the company?**_ - **Do you have a go-getter personality?**_ - **Are you motivated to learn and grow within a company?**_ **If this is you,** **Our Bilingual Administrative Assistant opening may be your next career move!** **Who are we?** - Incorporated in 2004, Dumak has quickly become a...


  • Saint-Laurent, Canada Soho Square Solutions Full time

    **IT service desk Specialist** As an IT service desk Specialist, your mission is to improve the user experience by providing a Hight class service. You are responsible for prioritize requests, resolve first level end-user access problems, trigger required changes, and where required, escalate request to IT team members **Your Role & Main...


  • St Laurent, Canada bioMérieux Full time

      Primary Purpose and Overall Objective of the Job: Perform the sales administration and customer support activities for his/her area to ensure internal and external customer satisfaction in line with the written procedures, the guidelines and in close collaboration with the other departments helping to meet the organization’s targets.    Main...


  • St Laurent, Canada bioMérieux Full time

      Primary Purpose and Overall Objective of the Job: Perform the sales administration and customer support activities for his/her area to ensure internal and external customer satisfaction in line with the written procedures, the guidelines and in close collaboration with the other departments helping to meet the organization’s targets.    Main...


  • Bas-Saint-Laurent, Canada Walmart Canada Full time

    Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great way to develop your skills in the retail industry. A General Merchandise Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the general merchandise area, and assists with stocking and the sale of...