Bilingual Associate Consultant, Solutions

6 months ago

SaintLaurent, Canada Canon Canada Full time

Canon has been at the forefront of digital imaging solutions for more than 80 years. We've established a diverse culture that's made us a respected and successful industry leader. Canon's corporate philosophy is Kyosei: all people, regardless of race, religion, or culture, harmoniously living and working together into the future. We have been recognized by Forbes as one of Canada's best employers for diversity.

Each year, we demonstrate our ongoing commitment to environmental sustainability by participating in programs that support this philosophy and our Environmental Charter. Since 2019, Canon Canada has been named one of Canada's Greenest Employers, an award that recognizes employers leading the way in creating a culture of environmental awareness

We've adopted to the new world of work by introducing multiple workstyles to compliment our philosophy of belonging. We have high expectations of ourselves - and of you. We expect you to contribute from Day 1. We want your career with us to be a journey, and we provide the tools to help you succeed and have a valuable role in Canon's story.

We offer **comprehensive health and wellness benefits, learning and development opportunities, recognition programs, and other perks**.

Join our team and reap the rewards as we take Canon to the next level

**Bilingual Associate Consultant, Solutions**
- Do you have good presentation skills?
- Are you bilingual (French/English)?
- As a **Bilingual Associate Consultant, Solutions,** you play a key role in our sales cycle, providing Software pre-sales and technical support to our sales representatives and customers

**Key Responsibilities**:

- Participate in discovery meetings with Sales Representatives and potential customers
- Conduct needs analysis in order to understand document workflow and create compelling proposals
- Perform customer demonstrations and/or presentations at Canon office, showroom, or at customer location
- Conduct testing, and when required, trials and proof of concepts
- Provide ongoing guidance and education to the Sales team which will increase Sales’ ability to identify and maximize solutions opportunities
- Leverage knowledge of Canon’s software solutions and service capabilities to differentiate Canon’s offerings and increase competitiveness
- Ensure Canon solutions implementations are well-executed
- Conduct end-user software training
- Pro-actively support and participate in customer account reviews with Sales in order to identify further solutions and hardware opportunities

**To Succeed, You Will Need**:

- Post Secondary education in Computer Science
- ** Fluency in French and English**:

- 1-3 years of related work experience
- Ability to review customer needs/issues, costs, efficiencies; analyze workflows; and determine appropriate solutions
- Strong project and process management skills to collaborate with multiple stakeholders to drive documented scope of work processes
- Experience with SalesForce and Print Fleet is an asset
- Excellent software operation skills
- Ability to balance the needs of multiple stakeholders and respond to all inquiries

**Why Join?**

**HYBRID WORK**

**BENEFITS**
- Comprehensive health coverage plan that includes medical, dental and vision
- Life insurance, disability and wellness programs
- Vacation, Paid Personal Time and Sick days
- Matching RRSP contribution & Profit Sharing Program
- Tuition Assistance Program for professional continuing education
- Discounts on Canon products, retailers, memberships and more

**EMPLOYEE PERKS**
- Free coffee and snacks
- Employee referral program
- Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products
- Community involvement
- Employee Appreciation Events

**Language requirement**:

- In this job, you will be required to provide support nationally. As customers and work colleagues are spread out across Canada, both English and French (written and spoken) is needed for day-to-day responsibilities such as: respond to customer (internal and external) calls from other provinces, review documents generated in other provinces, etc... Therefore, you must be able to communicate verbally and in writing in both official languages

Join our team and reap the rewards as we take Canon to the next level

Since 1973, Canon Canada has been the leading provider of consumer, business, and professional digital imaging innovation. Headquartered in Brampton, Ontario, with additional offices across the country, we are committed to the highest level of customer satisfaction and loyalty and provide 100% Canadian-based service and support for every product we distribute.

To learn more about Canon, visit careers.canon.ca

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