Customer Service/order Desk
6 months ago
F.W. Ward and Sons Inc offers competitive salary packages, an incredible work environment, and career advancement opportunities. A full benefit plan is offered and compensation commensurate with experience.
**Job Duties**
- Organize pick-up and delivery appointments;
- Provide customer service
- Establish relationships of trust with carriers and customers
- Solve customer problems regarding the transportation of goods
- Verification of invoices and charges
- Enter data into the system
- Manage the CHEP pallet account
- Create purchase orders and invoices
- Perform other tasks assigned to support the administration and accounting department.
- Perform other related tasks as requested by the Manager
**Requirements**:
- Minimum College degree in business, accounting, or related field preferred
- 3+ years of experience as an administrative assistant or customer service
- Ability to speak Fluent French and English
- Experience in accounting an asset
- Excellent computer skills
- Excellent communication skills both verbal and written
- General understanding of computerized accounting systems
- Proficiency in Microsoft Office software (Word, Excel and Outlook), Netsuite an asset
- Demonstrate speed and precision
- Accuracy and attention to detail while working under tight deadlines
- Assertive, comfortable communicating with various types of individuals
- Good interpersonal and customer service skills
- Billing experience is an asset
- Good team player
- Good organizational, time management and prioritizing skills
- Effective communication skills with individuals at all levels of the organization
**Benefits**:
- Dental care
- Extended health care
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Saint-Laurent, QC: reliably commute or plan to relocate before starting work (required)
**Education**:
- DCS / DEC (preferred)
**Experience**:
- Administrative experience: 3 years (preferred)
- Customer Service/Order Desk: 3 years (preferred)
Work Location: In person
-
Bilingual Order Desk Associate
6 months ago
Saint-Laurent, Canada Shah Trading Company Full timeShah Trading Co. Ltd is a leader in the food industry with a 40 year history serving customers both in Canada and globally. With a deep understanding of food markets and food safety requirements we are committed to continued leadership, growth, and service to our customers.Shah Trading Company is a leading player in the grain, beans, spices, nuts trading,...
-
Customer Service Representative
4 months ago
Saint-Germain-de-Grantham, Canada Annexair Inc. Full time**Customer Service Representative - Order Desk** **Looking for a challenging job?** **Do you want to work on large-scale HVAC projects for prestigious clients such as NASA, Google, Harvard, Coca-Cola or the US Army?** **Do you want to have a positive impact on the environment?** **Stop looking, come to us!** **Benefits of being in our team** - Ultra...
-
Order Entry Clerk
6 months ago
Saint-Laurent, Canada BlueStar Canada Full time**Job Summary** The ideal individual will be responsible for all incoming orders. This is a fast paced role, which requires strong organization skills, **high attention to detail** and the ability to react quickly. **Responsibilities and Duties** - Handle incoming orders - Interact with the different internal departments and customers - Enter sales orders...
-
Order Entry Clerk
6 months ago
Saint-Laurent, Canada BlueStar Canada Full time**Job Summary** The ideal individual will be responsible for all incoming orders. This is a fast paced role, which requires strong organization skills, **high attention to detail** and the ability to react quickly. **Responsibilities and Duties** - Handle incoming orders - Interact with the different internal departments and customers - Enter sales orders...
-
Desk Clerk
2 months ago
Saint-Laurent, Canada Les Industries GENO Inc. Full time.We are in full expansion with 4 divisions.seeking someone with experience in the fasteners.who is able to respond to customers and offer them service. Must have experience in bolts ,nuts, washers Pay: $20.00-$25.00 per hour Expected hours: 40 per week **Benefits**: - Flexible schedule Flexible language requirement: - English not required Schedule: -...
-
Customer Service Representative/order Entry
6 months ago
Saint-Laurent, Canada Gensteel Doors Inc. Full timeCustomer Service Representative (CSR) needed to join a well-established company in the St-Laurent, Montreal area. The qualified individual will be detail-oriented and responsible for customer order entry as well as customer resolution efforts and other associated duties in the sale of our manufactured products. Direct and indirect contact with customer(s),...
-
Customer Support Agent
4 months ago
Saint-Laurent, Canada Service Instukem Ltee Full time**Receptionist** **Instukem is a company with phenomenal growth. We are an essential partner for our customers. We meet their cleaning and disinfection needs with a full range of customized, innovative, and environmentally responsible products and services.** **Main tasks**: Ø Welcome visitors who come to the office; Ø Follow-up of open sales orders and...
-
Customer Support Agent
7 months ago
Saint-Laurent, Canada Service Instukem Ltee Full time**Receptionist** **Instukem is a company with phenomenal growth. We are an essential partner for our customers. We meet their cleaning and disinfection needs with a full range of customized, innovative, and environmentally responsible products and services.** **Main tasks**: Ø Welcome visitors who come to the office; Ø Follow-up of open sales orders and...
-
Parts Customer Care
7 months ago
Saint-Laurent, Canada Crown Lift Trucks ULC Full timeCrown Lift Trucks is the premier material handling dealer in Canada. We are a leader in the industry and are considered a one-stop shop for all material handling needs. Crown Lift Trucks Canada operates eight full-service branches in both Ontario and Quebec offering complete service solutions including maintenance programs, parts supply, and training. WE...
-
Front Desk Clerk
3 months ago
Saint-Laurent, Canada plastic industry Full time**Description du profil de l'emploi** Il effectue un travail à temps plein sur place pour un représentant du service à la clientèle de la réception chez Fedplast, situé à Montréal, au Québec. Ce poste de représentant du service à la clientèle consiste à assurer un service à la clientèle exceptionnel et à soutenir les clients. Vous répondrez...
-
IT Help Desk Technician
6 months ago
Saint-Laurent, Canada Andy Transport Full time**IT Help Desk Technician****: **About us** ANDY takes great pride in delivering exceptional, customized services encompassing goods transportation, logistics, warehousing, and fleet management solutions. With a wealth of European and North American experience and expertise in our domain, we are renowned for our ability to translate clients' operational...
-
Order Processing
6 months ago
Saint-Laurent, Canada Kouper FKS Full timeEDI / Customer Service **Duties**: - Test and validate EDI procedures for new customers - Correspond with Sales Representatives & trading partners to maintain EDI relationships - Retrieve and process EDI orders - Allocate and modify orders - Invoicing - Order entry - Generate and send 856 and 810 (ASN and Invoice) - Arrange shipping and transportation via...
-
Order Processing
6 months ago
Saint-Laurent, Canada Kouper FKS Full timeEDI / Customer Service **Duties**: - Test and validate EDI procedures for new customers - Correspond with Sales Representatives & trading partners to maintain EDI relationships - Retrieve and process EDI orders - Allocate and modify orders - Invoicing - Order entry - Generate and send 856 and 810 (ASN and Invoice) - Arrange shipping and transportation via...
-
Customer Service
7 months ago
Saint-Laurent, Canada Unisync Group Limited Full timeUnisync is a leading provider of award winning North American Corporate Apparel, and Public Safety, Law Enforcement Uniform, Equipment supplies and protective garments across Canada and the United States. Our customer base includes Air Canada, WestJet, Canadian Coast Guard, Purolator, Petro Canada, Home Hardware, Alaska Airlines and a broad base of...
-
Order Processing Agent
2 weeks ago
Saint-Laurent, Canada Chaz Consultants Full time**Job Overview** **Responsibilities** - Accurately enter customer orders into the system while ensuring all details are correct. - Communicate effectively with customers to confirm order details and address any inquiries or concerns. - Analyze order data to identify trends and opportunities for recommending additional products or services. - Collaborate...
-
Customer Service Representative
4 months ago
Saint-Laurent, Canada Mohawk Industries Full timeJoin the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to...
-
Order Processor
4 weeks ago
Saint-Laurent, Canada Nasri International Inc. Full time**Overview** **Responsibilities** - Entering and processing orders quickly and accurately - Watching for and solving any problems with orders that come from manual entry, EDI, or Excel imports - Making sure orders follow company rules and processes - Communicating with the sales and development teams to fix any missing or incorrect information on orders -...
-
Order Entry Specialist
6 months ago
Saint-Laurent, Canada Gensteel Doors Inc. Full timeOrder Entry Specialist / Customer Service Representative (CSR) with expertise in manufacturing needed to join a well-established company in the St-Laurent, Montreal area. The qualified individual will be detail-oriented and responsible for customer order entry as well as customer resolution efforts and other associated duties in the sale of our manufactured...
-
Commis à La Réception
7 months ago
Saint-Laurent, Canada Hotel Armon Plaza Montreal Airport Full timeWe are looking for a Front Desk Agent to join our team immediately. The agent will be responsible to take on daily Front Desk duties such as greeting the guests with a smile, check-ins and check-outs, as well as reservations over the phone. The ideal applicant should be capable of working autonomously with no one to assist him or her with basic functions,...
-
Commis à La Réception
6 months ago
Saint-Laurent, Canada Hotel Armon Plaza Montreal Airport Full timeWe are looking for a Front Desk Agent to join our team immediately. The agent will be responsible to take on daily Front Desk duties such as greeting the guests with a smile, check-ins and check-outs, as well as reservations over the phone. The ideal applicant should be capable of working autonomously with no one to assist him or her with basic functions,...