![F.W. Ward & Sons Inc](https://media.trabajo.org/img/noimg.jpg)
Customer Service/order Desk
1 week ago
F.W. Ward and Sons Inc offers competitive salary packages, an incredible work environment, and career advancement opportunities. A full benefit plan is offered and compensation commensurate with experience.
**Job Duties**
- Organize pick-up and delivery appointments;
- Provide customer service
- Establish relationships of trust with carriers and customers
- Solve customer problems regarding the transportation of goods
- Verification of invoices and charges
- Enter data into the system
- Manage the CHEP pallet account
- Create purchase orders and invoices
- Perform other tasks assigned to support the administration and accounting department.
- Perform other related tasks as requested by the Manager
**Requirements**:
- Minimum College degree in business, accounting, or related field preferred
- 3+ years of experience as an administrative assistant or customer service
- Ability to speak Fluent French and English
- Experience in accounting an asset
- Excellent computer skills
- Excellent communication skills both verbal and written
- General understanding of computerized accounting systems
- Proficiency in Microsoft Office software (Word, Excel and Outlook), Netsuite an asset
- Demonstrate speed and precision
- Accuracy and attention to detail while working under tight deadlines
- Assertive, comfortable communicating with various types of individuals
- Good interpersonal and customer service skills
- Billing experience is an asset
- Good team player
- Good organizational, time management and prioritizing skills
- Effective communication skills with individuals at all levels of the organization
**Benefits**:
- Dental care
- Extended health care
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Saint-Laurent, QC: reliably commute or plan to relocate before starting work (required)
**Education**:
- DCS / DEC (preferred)
**Experience**:
- Administrative experience: 3 years (preferred)
- Customer Service/Order Desk: 3 years (preferred)
Work Location: In person
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