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HR/Office Manager
3 months ago
The primary purpose of the Office Manager in conjunction with and under the direction of the General Manager, is to provide administrative support to the General Manager, Finance Manager, and assist all other managers.
The Office Manager is to assist in overseeing the entire casino while on site. Dealing with issues as they arise, handle patron complaints and concerns.CORE COMPETENCIES
Leadership
Human Resources
Critical Thinking
Analytical and Decision Making
Time Management
Interpersonal Skills
Communication
Goal Oriented
Ability to Mentor
ESSENTIAL DUTIES AND RESPONSIBILITIES
The primary purpose of the
HROffice Manager is to support the General Manager in the day-to-day operations and people management of the casino.
OFFICE
Proofread and format all written materials to ensure professional and accurate documentation
Assist in the coordination and preparation of agendas for managers meetings, send invites, record minutes, and prepare minutes for all managers
Filing Contracts/Records management kept up to date
Keep Job Descriptions/Postings up to date and reviewed annually (edited by department managers)
Keep all Manuals up to date and reviewed annually (edited by department managers)
Keep all Policies up to date and reviewed annually (more frequently if required)
Participate in monthly marketing meetings
Co-ordinate staff incentive program
HR
Assist all managers with onboarding
Assist all managers with hiring/terminations
Assist all managers with disciplinary meetings
Assist all managers with performance reviews
Monthly
HRwellness program, birthdays, EOM, staff functions, and bravos
Keep all staff current with training/registrations
Filing of all
HRpaperwork
Tracking, distributing, destroying of resumes
Post jobs online when required by department managers
Advising all managers when 90 day and yearly reviews are due
Other special projects and duties assigned
KEY WORKING RELATIONSHIPS
The position of Office Manager requires an extraordinary amount of teamwork. Typical teamwork situations include the coordination between the General Manager and other Departments Managers. The most important aspects of this position are communication, accountability, and teamwork.
EDUCATION and/or EXPERIENCE
High School Diploma an asset
Must be able to register with AGLC
Proficiency in Microsoft office applications, including work, outlook, power point and excel
Able to adapt to procedural changes when deemed necessary by house or AGLC guidelines
Nice to have an understanding of the nature of the government regulatory requirements associated with the gaming industry in Alberta, including, but not limited to the regulations, terms and conditions of the Alberta Gaming Liquor and Cannabis Commission and other regulatory directives.
CERTIFICATES, LICENSES, AND REGULATIONSMust be eligible to obtain and maintain a gaming license and be cleared by AGLC due diligence.
Must complete a criminal record check prior to an interview.
Will be required to sign a confidentiality agreement annually and to implement the same for all gaming employees.
COMPENSATION
The successful candidate will be offered a salary consistent with their experience. The
HROffice Manager will be eligible for employee benefits upon hiring.
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Bear Hills Casino & Travel Resort in Wetaskiwin, AB
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