Operations Administrative Coordinator

3 weeks ago

Markham, Canada Saint Elizabeth Health Care Full time

POSITION SUMMARY: Full-time permanent at Markham office (Mon-Fri, 8:30 AM to 4:30 PM)

The DATS Office Admin Coordinator is responsible for supporting the Clinic Manager in day-to-day service delivery at Driver Assessment & Training. To this end, the Office Coordinator will manage critical office processes including processing referrals, answering phones/email inquiries, scheduling, managing CRM data entry, billing, and file management to ensure the smooth and efficient delivery of client services.

RESPONSIBILITIES and ACCOUNTABILITIES:

  • Lead the clinic’s day to day operations ensuring the occupational therapists, driving instructors and location bookings are coordinated, and have what they need to meet the needs of our clients.
  • Manage the staff assessment schedules, and on a day-to-day basis adjust for staff absences
  • Greet clients, take payment, prepare paperwork/file for occupational therapist
  • Track all assessment & training hours and record in EMR as required for billing purposes
  • Manage third party billing, bank drop off, and petty cash
  • Oversee preparation, submission, and reconciliation of HCAI billings and follow up with OTs regarding opportunities for billing optimization
  • Follow up on overdue accounts receivable on a regular basis
  • Create and edit admin forms
  • Manage petty cash including disbursements, completing balance sheets and submit to corporate accounting
  • Manage all inventory (administrative and clinical supplies) including ordering, receiving, storing and tracking usage to maintain adequate stock; ship supplies to satellite offices as needed
  • Act as local subject matter expert on EMR functionality including clinical documentation forms/macros, scheduling templates, patient facing portals, HCAI and WSIB billing submissions, and EMR integrated faxing and scanning
  • Support compliance efforts for all policies and procedures as they relate to labour and occupational health, patient privacy, IPAC etc.
  • Act as IT lead, responsible for local setup, configuration and user management of the IT systems (e.g., phone systems, EMR, Microsoft Teams) and act as the main points of contact for corporate IT and vendor support
  • Monitors daily operational indicators (phone, faxes, scans, patient flow), as a means to proactively identify risks and implement solutions to avoid impact to our service
  • Develops new, and improves existing management and operating policies, processes and procedures to improve service delivery (efficacy and efficiency)
  • Owns and leads challenging patient situations - resolving escalations and developing process improvements to prevent recurrences.
  • Regularly evaluate performance and ensure the development of PSW skills and competencies required to achieve Saint Elizabeth’s vision and strategies.
  • Coach and manage employees with performance issues and consult appropriately with Human Resources.
  • Interview, select, hire and onboard/orient new employees.
  • Follow employee relations/labour relations processes and relevant policies and procedures.
  • Facilitate and maintain team development, by providing opportunities to support staff education.
  • Ensure compliance with all legislative requirements (Employment Standards, WSIB, Health & Safety legislation, etc.).

REQUIREMENTS:

  • Minimum 5 years office experience
  • Strong computer skills (MS Office Word, Excel, and Adobe essential), experience with scheduling software, and an aptitude for learning new software
  • Skilled at handling multiple priorities, planning, organizing, and able to juggle multiple priorities
  • Thrives in a fast-paced environment, with multiple competing priorities.
  • Demonstrates diplomacy and adaptability
  • Is a proven team player - actively contributes to the team, active listener to their coworkers, respects ideas.
  • Excellent interpersonal and verbal/written communication skills,
  • Strong attention to detail
  • Demonstrated commitment to providing exceptional client care
  • Experience with auto insurance claim forms and HCAI is highly beneficial
  • Ability to take initiative
  • Experience with electronic patient medical records
  • Demonstrates SE Health vision mission and values
  • Bilingual / multilingualism will be an asset

About SE Health

At SE, we love what we do. Every day, we bring hope and happiness to clients, homes, and communities across Canada. We treat each person with dignity and love, like our own family; we build empathy; and we do the right thing. We are always inspired to make a difference. As a not-for-profit social enterprise, we share knowledge, provide the best care, and help each client to realize their most meaningful goals for health and wellbeing. We are an inclusive workplace offering competitive pay, benefits, pension, and work life balance. We’re a great place to work, and we hope you’ll join our team.

In the interest of the health and safety of our patients/clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19. Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose.

SE Health is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact the Talent Acquisition team at careers@sehc.com at your earliest convenience

  • Operations Administrative Coordinator

    3 weeks ago

    Markham, Canada SE Health Full time

    POSITION SUMMARY: Full-time permanent at Markham office (Mon-Fri, 8:30 AM to 4:30 PM) The DATS Office Admin Coordinator is responsible for supporting the Clinic Manager in day-to-day service delivery at Driver Assessment & Training. To this end, the Office Coordinator will manage critical office processes including processing referrals, answering...

  • Operations Administrative Coordinator

    3 weeks ago

    Markham, Ontario, Canada Saint Elizabeth Health Care Full time

    POSITION SUMMARY: Full-time permanent at Markham office (Mon-Fri, 8:30 AM to 4:30 PM)The DATS Office Admin Coordinator is responsible for supporting the Clinic Manager in day-to-day service delivery at Driver Assessment & Training. To this end, the Office Coordinator will manage critical office processes including processing referrals, answering...

  • Administrative Coordinator

    8 hours ago

    Markham, Canada Robert Half Full time

    Job Title: Part-Time Hybrid Administrative StaffLocation: Virtual offices with potential for hybrid in-person work once or twice a week post-orientation, primarily 90% remote.Industry: Family-operated food business selling products to retail stores.Responsibilities:- Manage invoicing and accounts receivable processes.- Coordinate deliveries, liaising with...

  • Operations Administrative Coordinator

    3 weeks ago

    Markham, ON, Canada Saint Elizabeth Full time

    POSITION SUMMARY: Full-time permanent at Markham office (Mon-Fri, 8:30 AM to 4:30 PM) The DATS Office Admin Coordinator is responsible for supporting the Clinic Manager in day-to-day service delivery at Driver Assessment & Training. To this end, the Office Coordinator will manage critical office processes including processing referrals, answering...

  • Administrative Coordinator

    3 weeks ago

    Markham, Canada Desjardins Financial Security Independent Network - Markham #293 Full time

    Our financial centre is searching for an office administrative coordinator. In this role, you will be responsible for the smooth operation of the office. The goal is to support the managing director in completing the administrative duties required by the financial services advisors so they can focus on sales. Having an eye for detail and being mindful of...

  • Event Operations Coordinator

    7 days ago

    Markham, Canada Macgregor Communications Full time

    **Macgregor Communications** JOB TITLE: Operations Coordinator DATE: Feb 13/23 DEPARTMENT: Operations / Administration REPORTS TO: Director of Finance & Operations **SUMMARY**: The operations Coordinator reports to the Director of Finance & Operations. Responsibilities include, but are not limited to, managing the exhibitor exhibiting process including...

  • Administrative Coordinator

    1 month ago

    Markham, Canada Desjardins Financial Security Independent Network - Markham #293 Full time

    Our financial centre is searching for an office administrative coordinator. In this role, you will be responsible for the smooth operation of the office. The goal is to support the managing director in completing the administrative duties required by the financial services advisors so they can focus on sales. Having an eye for detail and being mindful of...

  • Sales Operations Coordinator

    4 weeks ago

    Markham, Canada Metergy Solutions Inc. Full time

    About Metergy Solutions Inc. (“Metergy”) Metergy is a portfolio company of Brookfield Infrastructure. Brookfield is one of the world’s largest investors, owners, and operators of infrastructure assets across the utilities, transport, energy, data, and sustainable resources sectors. This sponsorship provides Metergy with access to large-scale capital,...

  • Operations Coordinator

    1 week ago

    Markham, Canada Asus Computer International Full time

    ASUS has long been at the forefront of the information technology industry and although the company started as a humble motherboard manufacturer with only a handful of employees, it is now a dominant player in the global market and employs over 17,000 people in 50 countries around the world. ASUS makes products in almost every conceivable category of...

  • Operations Administrator

    5 days ago

    Markham, Canada Mobis Parts Canada Corporation Full time

    MOBIS Parts Canada ("MPCA") is a technological leader in the automotive industry focusing on the distribution of parts for Hyundai Motor Company and Kia Motors. Through collaboration, ingenuity and a promise to provide safety and happiness to our customers, we are committed to constant evolution and the development of a variety of cutting edge...

  • Administrative Coordinator

    8 hours ago

    Markham, Canada Robert Half Full time

    Our client, a leading firm in the recruiting space, is seeking a highly professional and organized Office Coordinator/Receptionist for a contract role. This position requires exceptional communication skills, particularly with senior-level executives, and the ability to manage multiple tasks efficiently.Key Responsibilities:Professional...

  • Administrative Coordinator

    3 weeks ago

    Markham, ON, Canada Desjardins Financial Security Independent Network - Markham #293 Full time

    Our financial centre is searching for an office administrative coordinator. In this role, you will be responsible for the smooth operation of the office. The goal is to support the managing director in completing the administrative duties required by the financial services advisors so they can focus on sales. Having an eye for detail and being mindful of...

  • Equipment Coordinator/administration

    7 days ago

    Markham, Canada K-DENTAL INC. Full time

    **ROLE AND RESPONSIBILITIES**: Preparing, processing, and coordinating small and large equipment orders from receipt of order to install completion. Generating part numbers, purchase orders, sales orders, and invoicing in our spire system. Working with our vendors, along with the sales, warehouse, install and service teams. Coordinating payments with...

  • Hospitality Operations Coordinator

    1 month ago

    Markham, Canada The Chefs Pantry Full time

    **The Chefs Pantry** Chefs Pantry is a wholesaler and retailer that is dedicated to carrying the most premium and unique restaurant products. We are a purveyor of Quality Gourmet Goods. **Summary** As our Operation Coordinator, you will help ensure a seemless operations between our company as well as sister restaurants. You will be bridging between our...

  • Retail Operations Coordinator

    1 month ago

    Markham, Canada Nicholby's Full time

    The Retail Operations Coordinator position reports to the Marketing Manager and is responsible for many important and time sensitive facets of the business. This role is project focused in a fast-paced computerized environment. **CUSTOMER SERVICE** - Point of Contact for Vendor Management for Nicholby’s stores - Responsible for communication to all...

  • Construction Project Coordinator

    1 month ago

    Markham, Canada Pet Valu Full time

    Location: Markham, Ontario **Job Description**: Job Summary The Project Coordinator/Administrator is an integral member of the Construction team. This role encompasses 50% of duties for coordinating, organizing, supporting and controlling project activities, from kickoff to close-out under the direction of the Construction Manager. The remaining 50% of...

  • administrative coordinator

    1 month ago

    Markham, Canada FLASH PAY TECHNOLOGY INC. Full time

    Education: College/CEGEPExperience: 1 year to less than 2 yearsTasksReview and evaluate new administrative procedures Delegate work to office support staffEstablish work priorities and ensure procedures are followed and deadlines are metCarry out administrative activities of establishmentAdminister policies and procedures related to the release of records in...

  • administrative coordinator

    1 month ago

    Markham, Canada FLASH PAY TECHNOLOGY INC. Full time

    Education: Expérience: EducationCollege/CEGEPTasksReview and evaluate new administrative procedures Delegate work to office support staffEstablish work priorities and ensure procedures are followed and deadlines are metCarry out administrative activities of establishmentAdminister policies and procedures related to the release of records in processing...

  • Operations Coordinator

    1 month ago

    Markham, Canada KTB Full time

    **Company Overview**: KTB is a leading supply chain management consulting firm with over 30 years of experience in the marine transportation world. We combine our history and expertise with a ‘startup mentality’ to streamline our organization and stay at the forefront of an ever-evolving industry. We pride ourselves on a vibrant and enthusiastic culture...

  • Administrative Coordinator Trainee

    2 days ago

    Markham, Canada Genesys Full time

    Build something new with a world-class team. At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you? Hours of Work: - The standard work week will be Monday to Friday between the hours of 9am to 5:00pm. We are open to...