Manager, Business Operations

3 weeks ago

Toronto, Canada RBC - Royal Bank Full time

Job Summary

Job Description

What is the opportunity?

  • Manage a team of individuals responsible to provide day to day operational support to the business including operational support on regulatory initiatives, reporting and key internal control/risk activities and HR related tasks and responsibilities.

What will you do?

  • Liaises closely with WM Operations partners to assist in escalation events between the business and operations as well as enhancement opportunities
  • Liaises with the Royal Trust Business Initiatives team to identify opportunities for general enhancements to applications
  • Responsible for the timely and efficient administration of Business Operations requests ensuring a superior client experience.
  • Efficiently manages key activities associated with the Business Operations team's mandate as per current policy and procedure requirements escalating where appropriate.
  • Oversight of Onboarding/Offboarding of employees within Royal Trust including employee system access requests, business continuity, office and desk allocation in branches
  • Oversight of hardware/infrastructure implementation as well as Corporate Real Estate initiatives such as Branch moves, ordering furniture for branch upgrades
  • Works with WM Infrastructure & Support to effectively administer enterprise initiatives within Royal Trust
  • Ensure accurate and timely reporting of key internal control and risk reporting activities.

What do you need to succeed?

Must-have

  • 4-7 years of business, finance, marketing, or related experience, preferably in Financial Services
  • Bachelor's Degree (or equivalent), preferably in finance, accounting, business or related field
  • Excellent interpersonal skills with ability to maintain relationships at various level within the organization.
  • High degree of PC literacy and fully proficient in all Microsoft Office applications (Word, Excel, PowerPoint, Project, Viso) or other project management tools (ie: Asana)
  • Knowledge of systems and applications used within Wealth Management Canada

Nice-to-have

  • Experience within WM Canada Operations
  • Proven experience managing people would be an asset.
  • General knowledge of estate and trust services, custody solutions, investments, financial planning counselling and taxation issues
  • Intermediate to advanced analytical skills/reporting capabilities

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Flexible work/life balance options
  • Opportunities to do challenging work
  • Opportunities to take on progressively greater accountabilities
  • Access to a variety of job opportunities across business

Job Skills

Customer Service, Customer Service Management, Decision Making, Interpersonal Relationship Management, Investment Performance Measurement, Operational Delivery, Process Improvements, Risk Management, Time Management, Treasury Management

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Wealth Management

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-04-22

Application Deadline:

2024-05-06

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
​​​​​​​
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

  • Business Operations Manager

    4 weeks ago

    Toronto, Canada Spectrum Health Care Full time

    Company Description The future of health care is in the home! By joining Spectrum Health Care, one of the most trusted providers of innovative home health care and specialized services in Ontario and Quebec, you will be part of one of Canada’s Best Managed Companies in a dynamic and growing industry - and be on the leading edge of this exciting...

  • Manager, Business Operations

    4 weeks ago

    Toronto, Canada Royal Bank of Canada Full time

    **Job Summary** **What is the opportunity?** - Manage a team of individuals responsible to provide day to day operational support to the business including operational support on regulatory initiatives, reporting and key internal control/risk activities and HR related tasks and responsibilities. **What will you do?** - Liaises closely with WM Operations...

  • Manager, Business Operations

    2 weeks ago

    Toronto, Ontario, Canada RBC - Royal Bank Full time

    Job SummaryJob DescriptionWhat is the opportunity?Manage a team of individuals responsible to provide day to day operational support to the business including operational support on regulatory initiatives, reporting and key internal control/risk activities and HR related tasks and responsibilities.What will you do?Liaises closely with WM Operations partners...

  • Business Operations Manager

    1 month ago

    Toronto, Canada Weight Loss by Gina Full time

    We are looking for a Business Operations Manager who wants to make an impact on people's lives and work with like-minded people who share that same passion. We need someone with energy, enthusiasm, innovation, and talent to join our growing team. We are looking for someone that thrives in an environment where you get to wear many hats and work on a variety...

  • Marketing Manager

    4 weeks ago

    Toronto, Canada Isaac Operations Full time

    **Who we are.** While technically we’re an operational consultancy, we don’t like to call ourselves consultants. We’re a collection of engineers, innovators and creators who work with companies across industries to simplify the complex, realize untapped potential, and uncover opportunities. We know that our people are our superpower and loving your...

  • Manager, Business Operations

    17 hours ago

    Toronto, Canada Skills for Change Full time

    JOB CLASSIFICATION: Manager, Business Operations & IT DEPARTMENT/PROGRAM: Operations COMPANY : Skills for Change LOCATION: 791 St. Clair West, Toronto, Ontario M6C 1B7 HOURS: 35 hours per week (Monday- Friday) JOB GROUP: Management (Non-Unionized) REPORTS TO: Chief Strategy, Innovation and Gro

  • Manager, Business Operation Effectiveness

    1 month ago

    Toronto, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** **TDI Business Operations Effectiveness team **covers all Life & Health business management & governance functions. Our team drives three main functions: First, the Business Performance, Planning & Coordination of business process change...

  • Manager, Business Operation Effectiveness

    1 month ago

    Toronto, Canada TD Bank Full time

    403921BR Process Improvement and Transformation Toronto, ON March 24, 2023 Company Overview Department Overview **TDI Business Operations Effectiveness team **covers all Life & Health business management & governance functions. Our team drives three main functions: First, the Business Performance, Planning & Coordination of business process change...

  • Business Operations Manager

    2 weeks ago

    Toronto, Canada The HR Pro Full time

    Job DescriptionJob Title: Operations ManagerCompany: Alt Interiors - Staging & Interior DesignLocation: 125 Brisbane Road, North YorkAbout Alt Interiors:Alt Interiors is a leading staging and interior design firm renowned for its exceptional creativity, attention to detail, and commitment to exceeding client expectations. With a passion for transforming...

  • Business Operations Manager

    2 weeks ago

    Toronto, Canada The HR Pro Full time

    Job Title: Operations ManagerCompany: Alt Interiors - Staging & Interior DesignLocation: 125 Brisbane Road, North YorkAbout Alt Interiors:Alt Interiors is a leading staging and interior design firm renowned for its exceptional creativity, attention to detail, and commitment to exceeding client expectations. With a passion for transforming spaces into...

  • Finance and Business Operations Manager

    4 weeks ago

    Toronto, Canada Right to Play Full time

    **JOB POSTING - Finance and Business Operations Manager** **Organization**:Right To Play International **Department/Division**:Canada National Office*** **Work Location**:Toronto, Canada **Work Arrangement**:A combination of in-office and remote-working in accordance with Right To Play’s work arrangement and the operational needs of the department....

  • Finance and Business Operations Manager

    4 weeks ago

    Toronto, Canada Right to Play Full time

    **JOB POSTING - Finance and Business Operations Manager** **Organization**:Right To Play International **Department/Division**:Canada National Office*** **Work Location**:Toronto, Canada **Work Arrangement**:A combination of in-office and remote-working in accordance with Right To Play’s work arrangement and the operational needs of the department....

  • Finance and Business Operations Manager

    4 weeks ago

    Toronto, Canada Right To Play Full time

    **Finance and Business Operations Manager** **Organization**:Right To Play International **Department/Division**: Canada National Office **Work Location**:Toronto, Canada **Work Arrangement**:A combination of in-office and remote-working in accordance with Right To Play’s work arrangement and the operational needs of the department. Possibility of...

  • Manager, Business Planning and Operations

    4 weeks ago

    Toronto, Canada Ontario Teachers' Pension Plan Full time

    Manager, Business Planning and Operations The opportunity The Manager will support the enhancement of management decision making on policies, processes, products and services based on insights generated from analytics and reporting, to advance the operating model / processes while encouraging relationships across functional teams and by elevating service...

  • Business Operations Manager

    2 weeks ago

    Old Toronto, Canada ExaCare Full time

    Company Overview:We are a trailblazing health tech company on a mission to revolutionize the way senior care communities manage their residents and staff. Our innovative software platform is transforming the senior care industry by improving health outcomes for our residents, while streamlining operations and reducing costs for senior care communities. We...

  • Business Operations Manager

    2 weeks ago

    Old Toronto, Canada ExaCare Full time

    Company Overview:We are a trailblazing health tech company on a mission to revolutionize the way senior care communities manage their residents and staff. Our innovative software platform is transforming the senior care industry by improving health outcomes for our residents, while streamlining operations and reducing costs for senior care communities. We...

  • Manager, Ti Business Operations

    4 weeks ago

    Toronto, Canada Royal Bank of Canada Full time

    **Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...

  • Business Development Export– Energies

    2 weeks ago

    Toronto, Canada Business France Full time

    Business Development Export– Energies & Environment Toronto, CA – Hybrid Work Type of job (mid level position) Start date: June 1st, 2024. About Business France Would you like to identify and create business opportunities in a bilingual and multicultural work environment? Join our team! Business France plays an essential role in developing the French...

  • Business Development Export– Energies

    2 weeks ago

    Toronto, Canada Business France Full time

    Business Development Export– Energies & Environment Toronto, CA – Hybrid Work Type of job (mid level position) Start date: June 1st, 2024. About Business France Would you like to identify and create business opportunities in a bilingual and multicultural work environment? Join our team! Business France plays an essential role in developing...

  • Business Development Export– Energies

    2 weeks ago

    Toronto, Canada Business France Full time

    Business Development Export– Energies & Environment Toronto, CA – Hybrid Work Type of job (mid level position) Start date: June 1st, 2024. About Business France Would you like to identify and create business opportunities in a bilingual and multicultural work environment? Join our team! Business France plays an essential role in developing the French...