![Tepperman's](https://media.trabajo.org/img/noimg.jpg)
Office Customer Assistant
3 weeks ago
Friday, May 10, 2024
WHO IS THE CUSTOMER ASSISTANT?
As a Customer Assistant, you will be responsible for partnering with the sales team to accurately complete a variety of administrative duties including various credit and financing transactions. Customer Assistants are responsible for promptly supporting customers with credit applications and completing data entry in order to make the shopping experience exceptional.
WHAT YOU WILL BE ACCOMPLISHING IN THE ROLE
- Delivering friendly, courteous and exceptional personalized customer service
- Ensuring that all point of sale and payment processes are handled accurately and efficiently
- Safeguarding cash on hand
- Assisting in the sales process as an active participant
- Promoting and selling Tepperman’s payment protection products and other services
- Identifying customer related problems and business process improvements
- Handling customer calls in a fast, efficient and professional manner, ensuring they are directed to the appropriate person/department successfully
- Filing invoices/credit applications promptly and accurately
WHAT YOU'LL NEED TO SUCCEED
- Consistent achievement of company and personal goals for sales and key performance measures
- Strong customer service and communication skills
- Demonstrated problem solving abilities
- Exceptional organizational skills
- High selling aptitude
- Available for full retail rotation hours, which includes day-time, evening and weekend shifts as well as peak periods such as our March Anniversary and Boxing Week
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