Medical Office Assistant

3 weeks ago

Kitchener, Canada Phoenix Healthcare Centre Full time

**Job description**

**WE ARE LOOKING TO COVER MATERNITY LEAVE**

**Medical Office Assistant/Reception position is available in Family Practice.**

**Pay rate based on experience.**

Applicants experienced with **Accuro EMR **will be given preference.

**Previous Medical Office experience is required**.

**Experience in a Walk-in Clinic setting is an Asset.**

**Responsibilities and Duties**

Main Job Tasks and Responsibilities
- patient vitals/triage, assist physicians as needed
- greet and register patients according to established protocols
- ensure patient information is accurate
- inform patients of medical office procedures and policy
- maintain and manage patient records
- answer incoming calls and deal with inquiries
- transfer calls as required
- schedule patient appointments
- private and insured billings
- schedule tests and specialist appointments for patients
- obtain external medical reports as required by medical professionals
- respond and comply with requests for information
- process incoming and outgoing faxes and mail
- complete other clerical duties as assigned
- maintain stock of forms and office supplies
- ensure the reception area is well-maintained, neat, and clean
- safeguard patient privacy and confidentiality

**Key Competencies**
- strong and clear communication skills
- information collection and management
- planning and organizing
- attention to detail
- customer service skills
- adaptability
- confidentiality
- ability to work well in a fast-paced environment
- ability to speak other languages is an asset

**Qualifications and Skills**

Education and Experience
- training/certification on administering IM Injection as an asset
- high school diploma and graduate of the relevant college program
- knowledge of medical terminology, procedures, and diagnosis
- knowledge of general administrative and clerical procedures
- previous medical office experience and knowledge of the **Accuro EMR **system an asset

**Job Type**: Fixed term contract
Contract length: 12 months

**Salary**: $16.00-$18.00 per hour

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Kitchener, ON N2H 2P5: reliably commute or plan to relocate before starting work (required)

**Education**:

- DCS / DEC (preferred)

**Experience**:

- Medical office: 1 year (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: In person

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