Current jobs related to Boiler/Hydronic Tankless Technical Support Specialist - British Columbia - Rinnai America Corporation

  • Technical Support Specialist

    1 week ago

    Vancouver, British Columbia, British Columbia, Canada TechPOS Full time

    Company Description TechPOS, founded in 2017 in Vancouver, BC, specializes in providing solutions for cannabis retailers. Committed to supporting the cannabis industry, TechPOS offers 7-days-a-week support, unlimited staff training, and product maintenance to help turn mission into vision. The company values collaboration and is dedicated to addressing key...

  • Boiler Technician

    1 month ago

    Delta, British Columbia, V3M, Greater Vancouver, Canada Johnson Controls Full time

    "Location: Metro Vancouver - Qualified candidates from other provinces will be considered, with relocation assistance provided if all other requirements are met." What you will doThe Service Technician will be responsible for wiring, firing, and testing boilers in the field. This position is responsible for the Startup and Maintenance of the customer...

  • Technical Support Analyst

    3 days ago

    British Columbia, Canada TEEMA Full time

    Desktop Support SpecialistJob Summary:We are seeking a skilled Desktop Support Specialist to join our team at TEEMA. The ideal candidate will have a strong background in IT support and excellent communication skills.Key Responsibilities:Provide technical support to desktop users via phone, email, and remote control tools.Enter, prioritize, and manage...

  • Class A Gasfitter/ Industrial Boiler Technician

    1 week ago

    Fraser Valley, British Columbia, British Columbia, Canada Prins Greenhouses Full time

    Job Title: Class A Gasfitter/ Industrial Boiler TechnicianJob Summary:Prins Greenhouses is actively seeking a Class A Gasfitter/Boiler Service Technician specialized in Industrial Burner and Boiler systems to expand our Service Team. As a Boiler Service Technician for commercial greenhouse operations, you’ll conduct new burner system installations c/w gas...

  • Lead Services Specialist

    5 months ago

    British Columbia, Canada GE Renewable Energy Full time

    **Job Description Summary**: GE Vernova’s Critical Infrastructure Communications (CIC) business has a job opening for a Lead Technical Support Engineer with specific focus leading technical support activities for its Optical Communication platforms. You will provide technical assistance from design to factory fulfillment (testing), customer witness...

  • IT Support Specialist

    3 days ago

    Richmond, British Columbia, Greater Vancouver, Canada Arrow Workforce Solutions Full time

    Tenure - Full Time, 6 months contract with possibility of extensionTitle - IT Support SpecialistLocation -Richmond, BCHours - 1 1 AM - 7:30 PMPay Rate - $25 -$27/hr.Workplace Type - OnsiteResponsibilities:Direct, manage, and supervise the organization's computer systems and network environment to optimize overall network performance and supporting...

  • Support Specialist-2

    5 months ago

    British Columbia, Canada American Express Global Business Travel Full time

    Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. Summary: Support Client...

  • Bilingual Customer Care Specialist

    5 months ago

    British Columbia, Canada Worldline Full time

    **Bilingual Customer Care Specialist - ISV** **Location**: Cross-national work flexibility: remote, in-person, and hybrid (the option to work from our beautiful Victoria, BC office) **Salary: $51,500 CAD** **Bilingual: French and Engish** We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The...

  • Desktop Support Specialist

    3 days ago

    Burnaby, British Columbia, Greater Vancouver, Canada Robert Half Full time

    This is an onsite position in Burnaby, and you will be in the office 5x a week. Candidates must be in British Columbia to be considered for this role, and must have a car. In this Desktop Support Specialist position, you will be working at a non-profit organization based in Burnaby. They are a Microsoft shop, and you will support with MS Office 10 and Office...

  • Sub-regional Technical Application Leader

    5 months ago

    British Columbia, Canada Renewable Energy Grid Solutions Full time

    **Job Description Summary**: You will be responsible for providing management and technical leadership to the Sub-regional Technical Application team and the utilization of that team for resolution of customer issues and to drive the technical sales. #LI-ML2 **Essential Responsibilities** - Acts as expert consultant to guide customers in planning and...

  • Technical Service Manager, Planning Services

    5 months ago

    British Columbia, Canada Gordian Full time

    Gordian’s Planning Services team is focused on helping clients, making data driven decisions around their operational effectiveness and capital investments. Our services are founded on rigorous observational assessment, benchmarking, and analysis, which - when combined with the industry’s largest database of financial and facilities data - help our...

  • Technical Administrator, Personal Insurance

    5 months ago

    Courtenay, British Columbia, Comox-Strathcona, Canada Waypoint Full time

    POSITION OVERVIEWAs a Personal Lines Technical Administrator at Waypoint, you will play a crucial role in the preparation and issuance of new business, endorsements, and renewal documents for our Personal Lines Program business. You will be part of a dynamic team, contributing to the smooth operation of our technical administration processes. This role is...

  • Desktop Support Specialist

    1 week ago

    British Columbia, Canada, Canada TEEMA Full time

    Desktop Analyst12 Months contractHybrid workNeed Fluent in FrenchSecurity Clearance Required. Role:Work is generally supervised and performed in accordance with established objectives and guidelines. Technical guidance is provided by the Team Lead or Manager.The Service Desk Agent takes some independent actions regarding assigned work.Decisions are typically...

  • Customer Support Manager

    5 months ago

    British Columbia, Canada DFO Global Performance Commerce Limited Full time

    Exciting Career Opportunity at Global Performance Commerce! Are you a leader who thrives in the dynamic world of SaaS customer support? Join our innovative and diligent team at Global Performance Commerce, where we value independence and high performance. We are seeking an experienced **Customer Support Manager** with a passion for problem-solving, team...

  • Specialist, Disaster Preparedness

    4 months ago

    British Columbia, Canada PHSA Full time

    **Specialist, Disaster Preparedness (DR3)** BC Emergency Health Services BC (Hybrid) Regular, Full Time BC Emergency Health Services (BCEHS) is hiring a newly created position, **Specialist, Disaster Preparedness (DR3).** **Role Summary** The DR3 Preparedness stream focuses on establishing the necessary capabilities and resources to handle potential...

  • Specialist, Change Management

    5 months ago

    British Columbia, Canada PHSA Full time

    **Specialist, Change Management** PHSA Corporate Vancouver, BC Reporting to the Manager Change Management, Workforce Strategies, the Change Management Specialist leads and supports comprehensive change management programs in support of small and large scale organizational process redesigns and transformational business strategy initiatives analyzing the...

  • Talent Acquisition Specialist

    5 months ago

    British Columbia, Canada Neighbourly Pharmacy Full time

    Neighbourly Pharmacy is Canada’s largest and fastest growing network of independent pharmacies. We are seeking a highly motivated Talent Acquisition Specialist to join our growing Talent Team! About us Since 2015, Neighbourly has expanded its diversified national footprint to include 295+ locations, reinforcing the Company's reputation as the industry's...

  • AI/ML Technical Lead

    1 week ago

    Vancouver, British Columbia, British Columbia, Canada ITC Infotech Full time

    Greetings from ITC Infotech! Job Title - AI/ML Technical LeadLocation – Seattle, WA/ Vancouver, CAJob Description:Experience in building models and extracting insights with supervised and unsupervised techniques using both machine learning and deep learning methodologies.Ability to work with choice of hyperparameters for optimizing performance towards...

  • Safety Instrumented Systems Specialist

    3 days ago

    Kitimat, British Columbia, British Columbia, Canada Airswift Full time

    One of our major Oil and Gas clients is looking for a Safety Instrumented Systems Specialist to join their team on a 2-year contract in Kitimat, BC on a rotational schedule.The purpose of the CSU Support – Safety Instrumented Systems Specialist is to support process control and safeguarding functionality for safe, reliable and efficient operation of the...

  • Intermediate Operational Technology

    1 month ago

    Vancouver, British Columbia, B6B, British Columbia, Canada S.i. Systems Full time

    S.i. System's client is looking for an Intermediate Operational Technology (OT) Analyst to provide operational support for engineering and real-time mining applications, and underlying technical infrastructure.This is a permanent position based out of Tumbler Ridge, BC. Fully on-site, the schedule is Monday to Friday, 8hrs/day (Open to candidates...

Boiler/Hydronic Tankless Technical Support Specialist

5 months ago

British Columbia, Canada Rinnai America Corporation Full time

Creating A Healthier Way of Living

Rinnai America Corporation is the leader in tankless water heating, a technology that is growing rapidly as businesses and homes “yank the tank” and convert to an efficient, endless supply of hot water and the only tankless water heating manufacturer in the US. We have a commitment to our employees and a strong, accountable culture with a practice of giving back to our communities.

Rinnai America Corporation (RAC) is looking for RAC-STARS Check out why Rinnai is the hottest place to work

What does a Technical Support Specialist do at Rinnai?

Provide phone support in the service, installation and troubleshooting of all Rinnai product. Ensure the identification, documentation, and resolution of quality/performance issues; Support in the repair and/or failure analysis of product returned to Rinnai. THIS IS A REMOTE EMPLOYMENT OPPORTUNITY .

  • This position is remote. You may have to attend onsite training at Corporate Office: 103 International Dr. Peachtree City, GA.
  • Preferred experience: hydronic, plumbing, or boiler experience.
  • Familiar with schematics and or ladder diagrams.

What you will do:

RESPONSIBILITIES

  • Provide telephone support to answer inquires on service, installation and troubleshooting procedures for all Rinnai products.
  • Responsible for following through with repairs, rework, rebuilding and/or maintenance on all products returned to Rinnai, to include documenting results of failure analysis on product.
  • Liaise with Sales, Marketing, Engineering and Service staff to maintain an understanding of product features/specifications and quality controls standards.
  • Liaise with Field Sales/Service organizations and Engineering in gathering and documenting information on potential quality/performance issues. To include providing input/suggestions on possible corrective actions.
  • Ensure records of all work orders, quality control reports, failure analysis, RGA’s, credits, returns, shipping request, etc. are completed with details related to work and/or services performed.
  • Maintain company provided tools, equipment, and property.
  • Embrace and support growing business demands in a changing environment
  • Other duties and responsibilities as required
  • Awareness and compliance of Company Policies and Procedures

REQUIREMENTS:

KNOWLEDGE

  • Technical Associate degree in plumbing or electrical engineering (or equivalent related professional experience)
  • Relevant licensure preferred
  • 3-5 years of proven and demonstrated technical appliance repair experience. Background in electronics, plumbing systems, hydronics and/or boiler systems a plus.

SKILLS

  • Effective communication skills, both written and verbal with the ability to present in front of groups.
  • Knowledge and use of Word, Excel, and PowerPoint.
  • High degree of technical analysis.
  • Ability to work with various levels of people / customers / teams.
  • Customer / Quality discipline.

ABILITIES

  • Professional approach; confidence in dealing with people
  • Commitment to achieving business goals
  • Strong technical / customer service orientation
  • High levels of personal integrity, honesty
  • Team player able to operate with a great deal of independence

Physical Requirements:

Physical Activities

  • Remaining in a stationary position, often standing, or sitting for prolonged periods. Occasionally repeating motions that may include the wrists, hands and/or fingers.
  • Communicating with others to exchange information and assessing the accuracy, neatness and thoroughness of the work assigned.

Physical Demands

  • Constant sedentary work that primarily involves sitting/standing.

Environmental Conditions

  • Constantly no adverse environmental conditions expected.

Benefits

Medical, Dental, Vision, and Prescription

Flexible Spending Account (FSA) options for Medical and Dependent Care

Paid Time Off (PTO), Floating Holidays (FH)

Paid Holidays

401(k) Plan with Company Match

Company Paid Life Insurance

Voluntary Life Insurance

Short- and Long-Term Disability

Professional Development

Tuition Reimbursement

Annual Incentive Plan (AIP)

Referral Bonuses

Paid Volunteer Community Service Day

Tobacco and Drug-Free Campuses

Employee, family, and friend’s discount

Rinnai America Corporation is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.