IT Technician Help Desk
Found in: Jooble CA O C2 - 1 week ago
Traditional banking has been a growth limiter rather than a growth enabler for business owners, and we’re changing that. Relay is the all-in-one, collaborative money management platform. We’re building for employer SMBs and their finance function, internal and external, and are focused on delivering a human-centric customer experience. Ultimately, we help SMBs be ‘on the money'.
Relay is entering an exciting new chapter of growth and we’re looking for an IT Specialist to join our Trust team. Your love of making high-impact decisions daily and desire to help shape the future of Relay is going to be crucial. The team’s vision is “Protecting the cathedral while enabling the bazaar” - quite a challenge in the scope of information technologies. This is an opportunity to get in at ground level and help scale our IT systems as we grow.
Our IT Specialist will be required to work from our downtown Toronto office 3-plus days per week
Provide IT support to the current organization (Toronto HQ) and future satellite offices.
Day-to-day technical support
Improve the in-office experience through technological means
Be an advocate for all things IT and Security at Relay. Tell us how you would reduce shadow IT
You have 5+ years of experience in IT, developing and implementing IT changes. You have strong technical knowledge of a Mac ecosystem in a corporate environment
You're automation-driven. The IT and security landscape isn’t static, and neither should you be
Our team is small and mighty, and we collaborate constantly - we want someone who is always willing to pitch in and isn’t afraid to ask for help.
being approachable is crucial to IT success
You’ve joined a company at its early stages and have seen it through scale
You have experience working in a startup
Research shows that women-identifying and other marginalized individuals tend to only apply when they meet 100% of the qualifications; Considerable vacation/end-of-year holiday shutdown: we take time off to reset and recharge so we come back better for our customers.
Hybrid work environment: we love collaborating and connecting in the office two times a week and offer catered lunches and a snack/beverage program for the days we’re in office. Stage 1 : A 45-minute Google Meets video call with the IT Lead, Trust
Stage 2 : Stage 3 : At Relay, we believe that diversity is key to building high-performing teams, and creating an inclusive work environment is our priority. We will work with applicants to provide accommodations at any stage of the hiring process.
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