IT Help Desk Analyst

**Customer Success Specialist (Hybrid)** Help Desk Technology — Oakville, ON We are an innovative Technology Company, offering a challenging and exciting atmosphere in a comfortable work environment. You will enjoy a performance-based compensation package and the opportunity to make a difference in a growing and dynamic organization. We are looking for...

Job Description: As a Technical Analyst you will be placed in a hands-on environment with access to a wide variety of technical resources and will be required to perform both troubleshooting and configuration tasks. The Technical Analyst is responsible for being the primary point of contact for customers for all IT related support and questions. While the...

We are seeking a Help Desk Technician to join our dynamic IT team . The ideal candidate will be responsible for providing technical assistance and support to our employees and customers. This role requires excellent communication skills, problem-solving abilities, and a passion for technology.Responsibilities:Respond to help desk tickets and provide timely...

Fluent English/Spanish - Mandatory (no exceptions, bilingual and fluency in both required) - 1-2 Years Customer Service Experience - 1-3 years of browser troubleshooting practices - Knowledge of computer software, such as configuration management software, desktop communications software, operating system software. - Previous Help Desk or Contact Center...

**IT Service Desk Analyst** CBI Health is Canada’s leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients’ lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Along with mentoring and...

1 day ago Be among the first 25 applicants erseeing all Service Desk calls and IT Work Requests for courteous, timely and effective resolution of end user issues for compliance with customer service best practices and SLAs; monitors response times and service restoration for all business users on the corporate networkMonitoring incidents to ensure...

1 day ago Be among the first 25 applicants erseeing all Service Desk calls and IT Work Requests for courteous, timely and effective resolution of end user issues for compliance with customer service best practices and SLAs; monitors response times and service restoration for all business users on the corporate networkMonitoring incidents to ensure...

1 day ago Be among the first 25 applicants erseeing all Service Desk calls and IT Work Requests for courteous, timely and effective resolution of end user issues for compliance with customer service best practices and SLAs; monitors response times and service restoration for all business users on the corporate network Monitoring incidents to ensure staff...

1 day ago Be among the first 25 applicants erseeing all Service Desk calls and IT Work Requests for courteous, timely and effective resolution of end user issues for compliance with customer service best practices and SLAs; monitors response times and service restoration for all business users on the corporate networkMonitoring incidents to ensure...

**Who we are** At Canadian Premier, everything we do is driven by our genuine desire to build connections with our customers - listening, reflecting, responding - and being there for them during the most trying times of their lives. To be the best at what we do, we look for compassionate, creative people who work efficiently, aren't afraid to make...

Who we are At Canadian Premier, everything we do is driven by our genuine desire to build connections with our customers - listening, reflecting, responding - and being there for them during the most trying times of their lives. To be the best at what we do, we look for compassionate, creative people who work efficiently, aren't afraid to make decisions,...

**Description**: The Service Desk Technician’s role is to ensure the customers of IT receive prompt attention to their requests for IT service with short term and long term solutions that enable them to accomplish their business tasks. This includes receiving, classifying, prioritizing, documenting, and actively resolving end user requests. Problem...

What it’s like to be a Service Desk Analyst at Fairfax Financial The Fairfax Service Desk Analyst is responsible for assisting in providing day to day front-line user support and diagnostics for routine, non-routine, and escalated desktop hardware/software concerns and application questions for assigned business units and/or client groups. We want...

**ITSM/ITIL Help Desk Coordinator** **Job Overview**: We are seeking an experienced ITSM Help Desk Coordinator to implement and facilitate all customer facing Help Desk services within a Service Department: Service Desk, Change Management, Incident Management, Problem Management, and Asset Management. **Reports to**: ITSM Manager Duties and...

**Job Purpose** This position is responsible for customer service and technical support for all business products supported out of the operations center. This operational position requires the analyst to speak directly to internal and external customers about a wide variety of technical issues/requests. Responsibilities will include providing the necessary...

About the Team AGF’s Service Management team provides a strategic approach to the creation, delivery, support, and management of IT services to the firm. About the Role The Service Desk Analyst will support AGF’s enterprise Information Technology Service Management Program. Your Responsibilities- Act as AGF’s Service Desk lead and perform the...

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers - and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...

**Come Build Your Career at Aecon!** As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to...

Akkodis is seeking a IT Helpdesk/Technical Support (Fluent English/(Spanish/French) for a contract position with a client in Toronto, ON (Hybrid). Ideally looking for experience with Customer Service and browser troubleshooting Experience: . and preference would be someone with Knowledge of computer software, such as configuration management software and...

Role: Service Desk Analyst with French Location: Toronto, ON - Hybrid Job Description: *Candidate must be bilingual in French, Native speakers is preferred Top 3 Required Skills: 1. Service Desk 2. Customer Service Skills 3. Technical Helpdesk Roles & Responsibilities: 1. Responds to user questions and inquiries via telephone, email, web and other...