Help Desk Training Support Specialist

2 weeks ago

Toronto, Canada The Bishop Strachan School Full time

**Help Desk Training Support Specialist**

Contract - 14 Months

On-Site

The Bishop Strachan School “BSS” has been a leader in girls’ education since 1867. We help talented girls become fearless women who are able to navigate the world with intellectual curiosity, agility, and compassion. We teach them to find purpose, feel confident, and speak with a strong, independent voice.

The Help Desk Training Support Specialist is responsible for the development and deployment of concise instructional online modules, training materials and other documentation as required to all members of the BSS community. This position is also responsible for onboarding teachers, staff and students into the BSS technology environment and aspects of user account management across several platforms. This role also engages with the BSS community to explore and support new opportunities for technical skills growth and ongoing training. This position will coordinate a variety of technology projects and assist in the innovative development and deployment of new practices and solutions to improve BSS community support and processes. In addition, the Help Desk Training Support Specialist will support day-to-day Help Desk activities, including troubleshooting laptops and tablets in a primarily Apple environment, Google Workspace for Education, AV equipment, printers and other systems as required.

To find a more comprehensive job description, please visit our website here.

**Why Work at BSS?**

Additionally, BSS offers a competitive total compensation package that includes:

- Extensive health and dental benefits package
- Lunch provided everyday
- Discounted student tuition for eligible staff’s children
- Use of on-site fitness center
- And a chance to be part of a great community

**BSS Values Diversity**:
BSS is committed to fostering an inclusive, diverse and respectful environment. We believe that diversity in our school fosters a rich, inclusive and creative environment. We are actively engaged in building a more diverse school and encourage all qualified applicants to apply.

**How to Apply**:

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