Help desk technical agent
Found in: Jooble CA O C2 - 6 days ago
As an Intermediate Help-desk Agent, you will be a vital part of our support team, assisting clients with technical issues related to Microsoft 365 and Dynamics 365 Business Central. This role requires an understanding of Business Central (with the opportunity to grow in knowledge via training) and the ability to provide top-notch customer service.
Provide exceptional customer support via phone, email, and chat, maintaining a high level of professionalism.
Act as first contact for incoming requests via phone, Teams, email and our help-desk portal.
Maintain knowledge base and help-desk portal information.
Diagnose and resolve technical issues related to Microsoft Dynamics 365 Business Central promptly and effectively.
Assist customers with licensing and ordering questions post sale via our e-commerce customer portal.
Continuously update their knowledge of Microsoft 365 and Dynamics 365 Business Central and related technologies to stay current in a rapidly evolving field.
Experience with Microsoft Dynamics 365 Business Central, ideally as a consultant/implementer and/or as a key user providing support.
At least 2 years of experience within software technical support/help-desk within Microsoft 365 Business Central or another ERP.
Attention to detail and quality while coordinating and prioritizing multiple tasks
Access to the latest training and certification programs.
Open Door Technology is a dynamic and innovative Microsoft business solutions provider committed to empowering businesses with cutting-edge technology. We are seeking a motivated and skilled Intermediate Help-desk Agent with a passion for Microsoft Dynamics 365 Business Central to join our team. This is a fantastic opportunity to work with a range of global clients and expand your expertise in the fast-paced world of Microsoft solutions
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Help Desk Technician
3 hours ago
Brantford, Canada Russell Industries Corp Full time**Help Desk Technician** Russell Industries Corp is looking for a Help Desk full time employment position working 40 hours a week with some after-hours support when needed to work out of our Brantford, ON office and some days from home. **Your regular activities will include**: - Identifying, diagnosing, and resolving Tier One and Tier Two incidents via...
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Bilingual Technical Help Desk Specialist
Found in: Jooble CA O C2 - 1 week ago
Toronto, ON, Canada Nexus Systems Group Inc. Full timeBilingual Technical Help Desk Specialist (FR/ENG)Typical Day in Role: - Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower - high complexity level - Troubleshooting customer concerns over inbound phone calls - Enter commands and observe system functioning to verify correct operations and detect...
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Service Desk Agent
Found in: Jooble CA O C2 - 6 days ago
Toronto, ON, Canada Rychiger Canada Inc. Full timeAs extension of our dedicated Rychiger Servicehub North America customer service team, we are searching for a Service Desk Agent (Full time) Your tasks and duties Process customer requests regarding technical machine errors, spare parts, service interventions and retrofits with a proactive approach. Create quotes in ERP environment for spare parts,...
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Bilingual Technical Help Desk Specialist
Found in: Jooble CA O C2 - 1 week ago
Toronto, ON, Canada Nexus Systems Group Inc. Full timeBilingual Technical Help Desk Specialist (FR/ENG) x 2Typical Day in Role: - Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower - high complexity level - Troubleshooting customer concerns over inbound phone calls - Enter commands and observe system functioning to verify correct operations and...
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Bilingual Technical Help Desk Specialist
Found in: Jooble CA O C2 - 1 week ago
Toronto, ON, Canada Nexus Systems Group Inc. Full timeBilingual Technical Help Desk Specialist (SP/ENG) x 2Typical Day in Role: - Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower - high complexity level - Troubleshooting customer concerns over inbound phone calls - Enter commands and observe system functioning to verify correct operations and...
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IT Technician Help Desk
Found in: Jooble CA O C2 - 6 days ago
Toronto, ON, Canada Jobber Full timeDo you have a passion for building and supporting amazing IT experiences? We’re looking for an IT Specialist to be part of our Workplace Technology team at our office in Toronto, ON. Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to...
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Help Desk Technicien
Found in: Jooble CA O C2 - 5 days ago
Toronto, ON, Canada Porter Airlines Inc. Full timeTrack and work with Planning in organizing structural repairs with repeat thresholds Work closely with Bombardier In Service Engineering and the Technical Help Desk in requesting Repair Drawings Liaise with third party structural repair companies should extra man-power be required Review all Bombardier Service Bulletins and other technical documents...
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Front Desk Agent
Found in: Jooble CA O C2 - 6 days ago
Toronto, ON, Canada Rostie & Associates Inc. Full timeAbout us: The Rostie Group is a flexible office provider and event venue located in Toronto’s waterfront neighbourhood. We provide full service executive offices, flexible workspace, virtual offices, meeting and training rooms, as well as hybrid meetings. At this time, we are seeking a Front Desk Agent to join our growing team. This role’s duties...
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Manager, Brand Marketing
Found in: Jooble CA O C2 - 1 week ago
Toronto, ON, Canada The Trade Desk Full timeThe Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value...
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Analyste help desk I
Found in: Jooble CA O C2 - 1 week ago
Vaughan, ON, Canada Westlake Chemical Full timeWe work together to enhance peoples' lives through our products and presence in the communities in which we operate. Position Summary: Experienced Business Analyst, proficient in JDE application implementation, design, configuration, and support; Business Analysts to gather and organize business requirements, analyze data requirements, perform systems...
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Front Desk Agent
7 days ago
Brantford, Canada Hampton Inn & Suites by Hilton Brantford Full time**MUST LIVE IN OR CLOSE TO BRANTFORD, NO INTERNATIONAL APPLICANTS** **WE DO NOT SPONSER OR HAVE A VISA PROGRAM** We are currently seeking a dynamic individual to join our team as a Guest Services Agent / Night Auditor. If you are friendly, motivated with good customer’s skills, we would like to hear from you. Night Auditor/Guest Services Agent will be...
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Front Desk Agent
4 hours ago
Brantford, Canada Hampton Inn & Suites by Hilton Brantford Full time**MUST LIVE IN OR CLOSE TO BRANTFORD, NO INTERNATIONAL APPLICANTS** **WE DO NOT SPONSER OR HAVE A VISA PROGRAM** We are currently seeking a dynamic individual to join our team as a Guest Services Agent / Night Auditor. If you are friendly, motivated with good customer’s skills, we would like to hear from you. Night Auditor/Guest Services Agent will be...
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Manager, Brand Marketing
Found in: Jooble CA O C2 - 2 weeks ago
Toronto, ON, Canada The Trade Desk, Inc. Full timeThe Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value...
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IT Technician Help Desk
Found in: Jooble CA O C2 - 1 week ago
Toronto, ON, Canada Relay Financial Full timeTraditional banking has been a growth limiter rather than a growth enabler for business owners, and we’re changing that. Relay is the all-in-one, collaborative money management platform. We’re building for employer SMBs and their finance function, internal and external, and are focused on delivering a human-centric customer experience. Ultimately, we...
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Director, Digital Brand Marketing
Found in: Jooble CA O C2 - 2 weeks ago
Toronto, ON, Canada The Trade Desk, Inc. Full timeThe Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. So, if you are talented, driven, creative, and eager to join...
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Specialist, Technical Network
Found in: Jooble CA O C2 - 1 week ago
Ottawa, ON, Canada TRM technologies Inc. Full timeOur Federal Government client requires a Bilingual HELPDESK SPECIALIST (Level 2) Assist in training personnel providing backup coverage; Conduct periodic user satisfaction surveys and track user problem trends; Develop, implement, and/or participate in the preparation of procedure manuals and documentation for help desk use; A minimum of 5 years...
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Help Desk Technician Ref # 2024 063
Found in: Jooble CA O C2 - 3 days ago
Sioux Lookout, ON, Canada Sioux Lookout First Nations Health Authority Full timeJob Summary: Act as a central hub for any questions (Help Desk) on Computer connectively, usage, preventative maintenance and installation of software. Maintain a SLFNHA Inventory of computer assets and ensure Asset tagging. Setup and update new and existing computer workstations. Qualifications: Persons of First Nations ancestry will be given preference...
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Front Desk Receptionist
3 hours ago
Brantford, Canada Soar Family Chiropractic and Wellness Full time**About us** Brand new clinic opening May 1st! We are looking for someone friendly and reliable to manage the front desk. Applicants must be enthusiastic, sociable and detail-oriented, and willing to work with Dr. Taylor to ensure everything is running smoothly as the clinic opens. If you are team-oriented and are comfortable with helping people we would...
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Bilingual Technical Support Specialist
Found in: Jooble CA O C2 - 1 week ago
Toronto, ON, Canada Nexus Systems Group Inc. Full timeBilingual Technical Help Desk Specialist (FR/ENG) x 2 Typical Day in Role: - Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower - high complexity level - Troubleshooting customer concerns over inbound phone calls - Enter commands and observe system functioning to verify correct operations and...
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Front Desk Staff Assistant
Found in: Jooble CA O C2 - 6 days ago
Toronto, ON, Canada Rostie & Associates Inc. Full timeThe Rostie Group is a flexible office provider and event venue located in Toronto’s waterfront neighbourhood. We provide full service executive offices, flexible workspace, virtual offices, meeting and training rooms, as well as hybrid meetings. At this time, we are seeking a Front Desk Agent to join our growing team. Front Desk - be the first points...