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Showroom Operations Manager
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Toronto, Ontario, Canada GAV MGMT Full timeJob Title: Showroom CoordinatorWe are seeking a highly organized and detail-oriented Showroom Coordinator to join our dynamic team at GAV MGMT. This role is perfect for someone who is passionate about delivering exceptional customer service and has a knack for coordinating engaging presentations and events.Key Responsibilities:Manage the daily operations of...
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Showroom Coordinator
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Showroom Coordinator
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Showroom Store Manager
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Showroom Sales Manager
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Showroom Manager
2 months ago
Maroline is looking for a SalesSales Manager with a passion for premium appliances to join our team as Showroom Manager for the Sub-Zero, Wolf, and Cove Showroom. In this exciting role, the Showroom Manager will oversee operations at our Toronto location, leading a passionate team consisting of 2 Brand Ambassadors, Chef, and a Showroom Coordinator. The primary focus will be on driving sales growth by ensuring that every customer interaction meets the highest standards and consistently delivers an exceptional luxury experience. Additionally, the Showroom Manager will host culinary events to foster deeper brand engagement within the local community and will engage with local trade professionals (A&D), media, influencers to build a strong network and increase showroom traffic.WHAT AWAITS YOU:Sales and Marketing Drive sales to meet or exceed targets as agreed upon with the VP of Sales & Marketing.Engage with local architects, designers (A&D), media, and influencers to build a network and increase showroom traffic and ultimately generate sales growth.Stay informed on brand updates, attend factory trainings, and contribute to local social media when necessary.Organize and manage showroom events to enhance customer engagement and build brand awareness.Manage customer relations and ensure high satisfaction levels by addressing needs and concerns.Showroom Management Maintain the showroom's appearance and ensure it adheres to company guidelines.Oversee the CRM and POS systems and ensure smooth daily operations.Conduct inventory inspections and ensure timely stock replenishment.Ensure all products are up-to-date and displayed properly, while promotional materials are readily available.Ensure timely opening and closing of the store. Travel to the USA up to twice a year for Global meetingsTeam Management Train, develop, and coach the showroom team in both sales techniques and administrative tasks.Hold weekly meetings to ensure alignment and foster a positive working environment.Ensure compliance with company policies and procedures.Foster effective communication across the team.Customer Experience Apply best practices to guide the customer’s purchasing journey, ensuring all interactions are approached and served with excellence. Utilize the selling tools provided by the company CRM or Factory Tools consistently and effectively. Deliver the elevated “Sub-Zero, Wolf & Cove” customer experience that aligns with the Brand Standards for every customer interaction. Ensure that all team members are well-versed in product knowledge across all brands carried by Maroline. Participate in the Sub-Zero Learning Portal and take full advantage of all available learning opportunities.WHAT WE OFFER:A family enterprise specializing in the sale and distribution of high-end appliances for over 40 yearsOpportunities to endorse and sell world-class productsA welcoming work environment, team-centric culture and state-of-the-art workspaceCompetitive salary and performance-driven bonusesA generous group benefits plan including an employee assistance program and virtual health careExclusive employee discounts on our productsMaroline is privileged to offer consumers the most complete line of luxury appliances in the world. Showcasing Sub-Zero’s world-renowned refrigeration and wine storage units, Wolf’s famous cooking instruments, and Cove dishwashers. Together, these brands represent the premier kitchen appliances on the market today. Maroline and the Sub-Zero Group, are both family-owned companies where talent and hard work are recognized and rewarded, people work as a team, and everyone is guided by a clear vision: to create the world’s most innovative appliances found in world’s most luxurious homes. If you resonate with our ethos and are eager to embark on a rewarding journey, join us as we redefine the next generation of dream kitchens.
