Co- Manager

2 weeks ago


Ontario, Canada True Religion Full time

As Co-Manager, you help the manager to build and inspire the sales and support teams to engage customers. You also create excitement around products, launches, programs, and initiatives — all while upholding our high standards regarding communication and confidentiality. When the Store Manager is absent, the Co-Manager is accountable for all store operation functions.

THE ROLE

  • Achieving store sales goals and motivating staff to achieve sales goals
  • Implementing company training programs; monitoring staff training in product knowledge, customer service and selling skills
  • Assisting with staff supervision
  • Maintaining company merchandising standards
  • Promptly and accurately completing all paperwork procedures (New Hire, Incident, Reports, etc.)
  • Maintain store fund and monitor deposits in accordance with company policies.
  • Assisting in the inventory and maintenance of inventory records
  • Following procedures for receiving stock, shipments, transferring merchandise and handling defectives.
  • Interfacing with District, Regional and corporate personnel (i.e. accounting, merchandising, operations and human resources)

     

YOU ARE

  • Retail Savvy: you understand the complexities that come with running a luxury retailer and its customers
  • A decision maker: you are comfortable and confident in making hiring decisions, termination recommendations, and scheduling decisions
  • A leader: you set an example for those working under you by addressing and resolving all conflicts in a timely and professional manner
  • A communicator: you effectively establish relationships between your customers as well as those working with and above you (Store Manager, SVP of Retail Stores, Regional Director, District Manager and Talent Operations)
  • Fearless, Focused, Open and Fast

REQUIRED MINIMUM KNOWLEDGE, SKILLS & ABILITIES

  • Must be 18 years or older
  • 3 years of retail experience
  • 2 years of retail, high-performance sales experience
  • High School Diploma
  • Fashion Industry knowledge
  • Excellent communication and analytical skills
  • Functional digital literacy; POS, MS Office, web, social
  • Ability to operate all equipment necessary to perform the job, including but not limited to standing, stooping, lifting 11 kilograms and climbing a ladder

PREFERRED EXPERIENCE

  • Bachelor’s Degree
  • 3 years of management experience in high fashion / luxury apparel
  • Solid experience and demonstrated skills in supervising, coaching and training sales associates
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