Technical Support Specialist

2 weeks ago


Langley, Canada Hays Full time

HAYS Manufacturing has partnered with an amazing equipment manufacturing company, to provide support to their Customer Service team.


Are you passionate about providing top-notch technical support and troubleshooting? In this role, you will be responsible for supporting the installation and servicing of equipment, ensuring our customers receive the best possible service.


Key Responsibilities:

  • Provide telephone support for commercial and residential boilers, burners, tanks, controls, and related products.
  • Coordinate troubleshooting of heating systems with contractors, sales representatives, and other stakeholders.
  • Recommend service parts to field contractors and coordinate with Inside Sales.
  • Assist field technicians, sales representatives, and other staff as required.
  • Provide technical support outside regular business hours as needed (note: no requirement to carry a mobile phone for on-call duty, except in exceptional circumstances).
  • Report product service issues to the Assistant Technical Service Manager regularly or as required.
  • Perform extraordinary and additional tasks as needed.


Qualifications:

  • Technical courses in Plumbing, Heating, and Controls, or a related discipline.
  • Minimum 5 years of experience installing and servicing heating equipment is preferred.
  • Strong analytical thinking skills.
  • Motivated and willing to demonstrate own initiative.
  • Excellent verbal and written communication skills.
  • Reliable with strong organizational skills.


If you are ready to take on this exciting challenge and contribute to our success, please submit your updated resume (PDF or Word)



  • Langley, Canada NZ CONSULTING CANADA INC Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at NZ Consulting Canada Inc. as a User Support Technician.Key ResponsibilitiesTechnical Support: Provide expert technical support to users experiencing difficulties with computer systems, hardware, and software.Research and Troubleshooting: Consult technical manuals,...


  • Langley, Canada NZ CONSULTING CANADA INC Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at NZ Consulting Canada Inc. as a User Support Technician.Key ResponsibilitiesTechnical Support: Provide expert technical support to users experiencing difficulties with computer systems, hardware, and software.Research and Troubleshooting: Consult technical manuals,...


  • Langley Township, Canada Punjab Wireless Ltd. Full time

    About the RolePunjab Wireless Ltd. is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesTechnical Support: Respond to clients experiencing difficulties with computer hardware or...


  • Langley Township, Canada Punjab Wireless Ltd. Full time

    About the RolePunjab Wireless Ltd. is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesTechnical Support: Respond to clients experiencing difficulties with computer hardware or...


  • Langley Township, Canada Punjab Wireless Ltd. Full time

    About the RolePunjab Wireless Ltd. is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesTechnical Support: Respond to clients experiencing difficulties with computer hardware or...


  • Langley, Canada Regal Rexnord Full time

    **Position**: Technical Customer Care Specialist (ATS) **Reports **Directly To: ATS Customer Care Manager **Location**: Langley, BC, Canada **Salary**: $68,000-$75,000 CAD **THE OPPORTUNITY** **YOUR MISSION** - Provide exceptional technical phone support for troubleshooting, diagnosing, and resolving customer’s concerns with their Automatic Transfer...


  • City of Langley, Canada Dawn Staffing Solutions Full time

    Our manufacturing client in Langley, BC is looking for a Technical Support Specialist for their facility.Responsibilities:Offer telephone support for commercial and residential boilers, burners, tanks, controls, and related products.Coordinate troubleshooting efforts for heating systems in collaboration with contractors, sales representatives, and other...


  • City of Langley, Canada Dawn Staffing Solutions Full time

    Our manufacturing client in Langley, BC is looking for a Technical Support Specialist for their facility.Responsibilities:Offer telephone support for commercial and residential boilers, burners, tanks, controls, and related products.Coordinate troubleshooting efforts for heating systems in collaboration with contractors, sales representatives, and other...


  • Langley, British Columbia, Canada Inland Truck & Equipment Full time

    About the RoleInland Truck & Equipment is a leading provider of heavy-duty truck and equipment sales, service, and parts. We are seeking a highly skilled Heavy Equipment Technical Support Specialist to join our team.Key ResponsibilitiesAct as the liaison between the company and equipment manufacturers, ensuring seamless communication and resolution of...


  • Langley, British Columbia, Canada Inland Truck & Equipment Full time

    About the RoleInland Truck & Equipment is a leading provider of heavy-duty truck and equipment sales, service, and parts. We are seeking a highly skilled Heavy Equipment Technical Support Specialist to join our team.Key ResponsibilitiesAct as the liaison between the company and equipment manufacturers, ensuring seamless communication and resolution of...


  • City of Langley, British Columbia, CA Dawn Staffing Solutions Full time

    Our manufacturing client in Langley, BC is looking for a Technical Support Specialist for their facility.Responsibilities:Offer telephone support for commercial and residential boilers, burners, tanks, controls, and related products.Coordinate troubleshooting efforts for heating systems in collaboration with contractors, sales representatives, and other...


  • Langley, Canada Regal Rexnord Full time

    Position: Technical Customer Care Specialist (ATS) Reports To: ATS Customer Care Manager Salary: $68,000-$75,000 CAD OPPORTUNITY OVERVIEW Regal Rexnord, a prominent entity in the design and production of Power Generation Controls and Switchgear, is seeking a dedicated professional to join our team. This role is essential in delivering technical...


  • Langley, Canada Regal Rexnord Full time

    Position: Technical Customer Care Specialist (ATS) Reports To: ATS Customer Care Manager Salary: $68,000-$75,000 CAD OPPORTUNITY OVERVIEW Regal Rexnord, a prominent name in the design and manufacturing of Power Generation Controls and Switchgear, is seeking a dedicated individual to provide technical assistance for Automatic Transfer Switches...


  • Langley, Canada Hays Full time

    HAYS Manufacturing has partnered with an amazing equipment manufacturing company, to provide support to their Customer Service team.Are you passionate about providing top-notch technical support and troubleshooting? In this role, you will be responsible for supporting the installation and servicing of equipment, ensuring our customers receive the best...


  • Langley, Canada Hays Full time

    HAYS Manufacturing has partnered with an amazing equipment manufacturing company, to provide support to their Customer Service team. Are you passionate about providing top-notch technical support and troubleshooting? In this role, you will be responsible for supporting the installation and servicing of equipment, ensuring our customers receive the best...


  • Langley, Canada Regal Rexnord Full time

    Position: Technical Customer Care Specialist (ATS) Reports To: ATS Customer Care Manager Salary: $68,000-$75,000 CAD OPPORTUNITY OVERVIEW Regal Rexnord, a prominent entity in the design and manufacturing of Power Generation Controls and Switchgear, is seeking a dedicated professional to provide technical assistance for Automatic Transfer Switches...


  • Langley, Canada Hays Full time

    HAYS Manufacturing has partnered with an amazing equipment manufacturing company, to provide support to their Customer Service team. Are you passionate about providing top-notch technical support and troubleshooting? In this role, you will be responsible for supporting the installation and servicing


  • Langley, Canada Troy Life & Fire Safety Ltd. Full time

    _**Troy Life & Fire Safety Ltd.**_ _is currently recruiting for a Training & Technical Support Specialist - Fire Alarm Systems based out of our Vancouver (Langley) branch. _ **Nature & Scope** - Provide Technical Support on all Fire Alarm products for Field Service Technicians. - Provide on-site technical guidance to Field Service Technicians, as...


  • Langley Township, Canada Punjab Wireless Ltd. Full time

    Position OverviewThe role of a User Support Technician at Punjab Wireless Ltd. involves assisting clients who encounter challenges with their computer systems. This position is crucial in ensuring smooth operations and enhancing user experience.QualificationsEducation: Completion of secondary (high) school graduation certificate is required.Experience: A...


  • City of Langley, Canada Mazda Canada Inc Full time

    Senior Specialist, Technical Support - Western Region Job Category: Technical Services Requisition Number: SENIO001003 Apply now Full-Time Hybrid Locations Showing 1 location BC Office and PDC 5011 275 Street Langley, BC V4W0A8, CAN BC Office and PDC 5011 275 Street Langley, BC V4W0A8, CAN Work Location: British...