Warranty Specialist

3 weeks ago

Calgary, Canada Highpoint Developments Inc. Full time

We are seeking a detail-oriented and customer-focused Warranty Specialist to join our team. The Warranty Specialist will be responsible for managing and coordinating all warranty-related activities for our multi-family building projects. This role requires a strong understanding of construction, design, excellent problem-solving skills, and a commitment to delivering outstanding customer service.


Key Responsibilities:

  • Quality Assurance: Conduct regular inspections throughout the ‘finishing’ stage of projects to identify potential issues before they become warranty claims. Provide feedback to the construction and development teams to improve quality and prevent recurring problems. Manage the rectification of the defects with the contractor / trades people.
  • Warranty Management: Oversee and manage the warranty program for multi-family buildings, including tracking warranty periods, coordinating repairs, and addressing resident concerns related to warranty claims.
  • Customer Communication: Serve as the primary point of contact for residents and property managers regarding warranty issues. Provide timely and effective communication to resolve concerns and ensure high levels of customer satisfaction.
  • Issue Resolution: Investigate and assess warranty claims to determine validity and scope of work. Coordinate with contractors, vendors, and maintenance teams to schedule and oversee necessary repairs or replacements.
  • Documentation: Maintain accurate records of all warranty claims, repair requests, and communications. Prepare detailed reports on warranty issues and resolutions for management review.
  • Compliance: Ensure all warranty work is performed in accordance with company standards, industry regulations, and contractual obligations. Monitor compliance with warranty terms and conditions.


Qualifications:

  • Education: Bachelor’s degree in Construction Management, Property Management, Engineering, or a related field is preferred.
  • Experience: Minimum of 3-5 years of experience in warranty management, property management, or a related field, with a strong understanding of multi-family construction and building systems.
  • Skills:
  • Excellent problem-solving and analytical skills.
  • Strong organizational and multitasking abilities.
  • Outstanding communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite and warranty management software.
  • Relevant certifications (e.g., Certified Property Manager) are a plus.


Personal Attributes:

  • Detail-oriented with a proactive approach to problem-solving.
  • Customer-centric with a focus on delivering high-quality service.
  • Ability to work independently and as part of a team.
  • Strong commitment to continuous improvement and professional development


  • Warranty Specialist

    6 days ago

    Calgary, Canada Jayman BUILT Full time

    **Builder of the year 23 times.** **Picture a career with us.** Jayman BUILT, one of Alberta’s top home builders, currently has openings for **a **Customer Care Specialist** **(Warranty Specialist)** within our **Multi-Family division** in **Calgary.** As a Multi Family Customer Care Specialist **(Warranty Specialist)**, you are detailed, actionable and...

  • Warranty Specialist

    2 days ago

    Calgary, Alberta, Canada Jayman BUILT Full time

    {"h2": "Customer Care Specialist (Warranty Specialist) Role Overview", "p": "At Jayman BUILT, we are seeking a detail-oriented and customer-focused individual to join our Multi-Family division as a Customer Care Specialist (Warranty Specialist).", "ul": [{"li": "Schedule appointments with Jayman customers and coordinate various trades to complete work as...

  • Warranty Specialist

    2 days ago

    Calgary, Alberta, Canada Jayman BUILT Full time

    {"h2": "Customer Care Specialist (Warranty Specialist) Role Overview", "p": "At Jayman BUILT, we are seeking a detail-oriented and customer-focused individual to join our Multi-Family division as a Customer Care Specialist (Warranty Specialist).", "ul": [{"li": "Schedule appointments with Jayman customers and coordinate various trades to complete work as...

  • Service Warranty Specialist

    4 weeks ago

    Calgary, Alberta, Canada Douglas Homes Ltd. Full time

    Join Our Team at Douglas Homes Ltd.Douglas Homes Ltd., a prominent home builder in the Calgary region, is looking for a committed and enthusiastic individual to fill the role of Service Warranty Specialist. If you are passionate about the construction sector and possess a keen eye for detail, we encourage you to consider this opportunity.Position Overview:As...

  • Warranty Specialist

    3 weeks ago

    Calgary, Canada Highpoint Developments Inc. Full time

    We are seeking a detail-oriented and customer-focused Warranty Specialist to join our team. The Warranty Specialist will be responsible for managing and coordinating all warranty-related activities for our multi-family building projects. This role requires a strong understanding of construction, des

  • Warranty Specialist

    3 weeks ago

    Calgary, Canada Highpoint Developments Inc. Full time

    We are seeking a detail-oriented and customer-focused Warranty Specialist to join our team. The Warranty Specialist will be responsible for managing and coordinating all warranty-related activities for our multi-family building projects. This role requires a strong understanding of construction, design, excellent problem-solving skills, and a commitment to...

  • Warranty Specialist

    3 weeks ago

    Calgary, Alberta, Calgary region, Canada Highpoint Developments Inc. Full time

    We are seeking a detail-oriented and customer-focused Warranty Specialist to join our team. The Warranty Specialist will be responsible for managing and coordinating all warranty-related activities for our multi-family building projects. This role requires a strong understanding of construction, design, excellent problem-solving skills, and a commitment to...

  • Warranty Specialist

    5 days ago

    Calgary, Alberta, Canada Jayman BUILT Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Warranty Specialist to join our Multi-Family division in Calgary. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of satisfaction with their warranty experience.Key...

  • Warranty Specialist

    5 days ago

    Calgary, Alberta, Canada Jayman BUILT Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Warranty Specialist to join our Multi-Family division in Calgary. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of satisfaction with their warranty experience.Key...

  • Warranty Specialist

    5 days ago

    Calgary, Alberta, Canada Jayman BUILT Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Warranty Specialist to join our Multi-Family division in Calgary. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of satisfaction.Key ResponsibilitiesSchedule appointments with customers...

  • Warranty Specialist

    5 days ago

    Calgary, Alberta, Canada Jayman BUILT Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Warranty Specialist to join our Multi-Family division in Calgary. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of satisfaction.Key ResponsibilitiesSchedule appointments with customers...

  • Service Excellence Representative

    4 weeks ago

    Calgary, Alberta, Canada Jayman BUILT Full time

    Join a prestigious team in the home building industry.About Us:Jayman BUILT, recognized as one of Alberta's leading home builders, is seeking a dedicated Customer Care Coordinator (Warranty Specialist) to join our Multi-Family division.As a Customer Care Coordinator (Warranty Specialist), you will play a crucial role in enhancing the Customer Experience....

  • Customer Service Specialist

    4 months ago

    Calgary, Canada Homes by Avi Full time

    You are an individual who is highly organized, exceptionally efficient and has a positive, flexible, “can-do” attitude. Providing exceptional customer service to both your internal and external customers is effortlessness. You are a natural administrator, able to work in a fast-paced environment, and eager to lend a hand, or step up to a challenge....

  • Service Specialist

    2 days ago

    Calgary, Alberta, Canada Bass Pro Shops Full time

    Service Specialist **Job Summary:** We are seeking a highly motivated and customer-focused Service Specialist to join our team at Bass Pro Shops. As a Service Specialist, you will play a critical role in ensuring our customers receive exceptional service and support. **Responsibilities:** * Provide world-class customer service to ensure a pleasant and...

  • Service Specialist

    2 days ago

    Calgary, Alberta, Canada Bass Pro Shops Full time

    Service Specialist **Job Summary:** We are seeking a highly motivated and customer-focused Service Specialist to join our team at Bass Pro Shops. As a Service Specialist, you will play a critical role in ensuring our customers receive exceptional service and support. **Responsibilities:** * Provide world-class customer service to ensure a pleasant and...

  • Technical Sales Specialist

    3 hours ago

    Calgary, Alberta, Canada Hightain Group Corp. Full time

    Job Title: Technical Sales SpecialistWe are seeking a highly skilled Technical Sales Specialist to join our team at Hightain Group Corp. As a Technical Sales Specialist, you will be responsible for identifying and soliciting potential clients, assessing their needs and resources, and recommending the appropriate goods or services.Key...

  • Customer Support

    3 months ago

    Calgary, Canada LIFEFORM Furniture Manufacturing Inc. Full time

    Customer Support & Administrative Specialist /Permanent Schedule: Monday to Friday, 8 am - 4:30 pm (42.5 hours per week) **Benefits**: - Personal Health Spending Account (covers medical expenses such as dental, vision, prescriptions, massage, physiotherapy, etc.) - On-site parking - Business Casual dress Job Summary: **Responsibilities**: Data Entry:...

  • Technical Sales Specialist

    2 days ago

    Calgary, Alberta, Canada Hightain Group Corp. Full time

    Job Title: Technical Sales SpecialistWe are seeking a highly skilled Technical Sales Specialist to join our team at Hightain Group Corp.Job SummaryThe Technical Sales Specialist will be responsible for identifying and soliciting potential clients, assessing their needs and resources, and recommending the appropriate goods or services. The successful...

  • Technical Sales Specialist

    2 days ago

    Calgary, Alberta, Canada Hightain Group Corp. Full time

    Job Title: Technical Sales SpecialistWe are seeking a highly skilled Technical Sales Specialist to join our team at Hightain Group Corp.Job SummaryThe Technical Sales Specialist will be responsible for identifying and soliciting potential clients, assessing their needs and resources, and recommending the appropriate goods or services. The successful...

  • Electronics Support Specialist

    4 weeks ago

    Calgary, Alberta, Canada XSENSOR® Technology Corporation Full time

    Company OverviewXSENSOR Technology Corporation stands at the forefront of Intelligent Dynamic Sensing, pioneering advanced solutions for Continuous Skin Monitoring, Human Performance, Design & Safety Testing, and Sleep Enhancement. Our innovative systems are utilized by leading organizations globally. For further details, please explore our website.Position...