Administrative Clerk
6 months ago
Job Description
DescriptionJOB SUMMARY
Reporting to the Clinical Manager, the Administrative Clerk will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information in accordance with the organizational philosophy, policies and standards. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. You will also be responsible for performing a range of administrative activities in support of the Transitional Care Unit
DUTIES AND RESPONSIBILITIES
REPORTING RELATIONSHIP
The Administrative Clerk generally reports to the Clinical Manager.
Job Qualification
QualificationsEducation
Medical Office Administration Certificate/Diploma or Equivalent Program essential
Office administration experience in a similar environment or equivalent
Experience
Minimum of OSSD with training in business, office procedures or related experience; Minimum typing speed of 50wpm; Demonstrates initiative and organizational skills; Demonstrates strong communication and interpersonal skill; Demonstrated ability to interact with the interdisciplinary team in a collaborative manner; Demonstrated ability to interact in a professional and caring manner with diverse client population; Demonstrated ability to work with computer software applications relevant to support clerical needs of the Programs, including, but not limited to Microsoft Outlook, Microsoft Word, Excel, PowerPoint, Procura, and Internet Explorer; Demonstrated ability to operate photocopiers, fax machines, and Cisco/Jabber phone system; Demonstrated ability to prioritize and meet changing deadlines required; Attend annual WHMIS and Fire Safety demo; English level A- is mandatory in oral expression/comprehension, reading comprehension and written expression. Bilingual (French/English) is considered an asset.Other Skills and Abilities
Exceptional customer relations ,organizational skills, interpersonal skills and teamwork skills; proficiency in Windows applications, database management, e-mail and the internet; administrative or executive level writing skills; demonstrated ability to establish priorities, handle multiple tasks and work independently and as a team member; strong commitment to continual learning; fluency in written and spoken English as well as French
Internal candidates must have a demonstrated track record of achievement in dealing with clients and employees and have demonstrated above average initiative. Successful internal candidates must complete a three month probationary period specific to the Administrative Clerk position.
STANDARDS OF PERFORMANCE
The Administrative Clerk must demonstrate ongoing competency in completing all expected duties and responsibilities as detailed in this job description as well as specific goals and objectives that are agreed to.
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