Administrative Assistant

3 weeks ago


Ajax, Canada Robert Half Full time
We are offering a short-term contract employment opportunity for an Administrative Assistant in Whitby, Ontario. This role is based onsite in the water depot for the region, with an emphasis on providing clerical support in a work environment that adheres to health and safety protocols. The Administrative Assistant will play a critical role in handling customer service requests, managing paperwork, and ensuring smooth communication both internally and externally.

Responsibilities:

• Accurately process work orders and service requests, ensuring a meticulous approach to data entry
• Handle incoming calls professionally, providing excellent customer service at all times
• Maintain and update customer records in Microsoft Excel, Word, and Outlook to ensure information accuracy
• Efficiently manage email correspondence, responding to inquiries and forwarding messages as necessary
• Facilitate communication with water technicians, understanding their requirements and coordinating accordingly
• Assist in the reception area, ensuring a well-organized and welcoming environment
• Develop a good understanding of the water depot operations and apply this knowledge in daily tasks
• Contribute to the team's efficiency by taking initiative and assisting colleagues when needed
• Use the Maximo system to manage work orders and other operational processes
• Proficiency in Microsoft Word, Excel, and Outlook
• Ability to effectively handle inbound calls
• Demonstrated customer service skills
• Experience with data entry tasks
• Familiarity with email correspondence and etiquette
• Knowledge of managing work orders
• Strong organizational skills and attention to detail
• Excellent verbal and written communication skills
• Ability to multitask and handle pressure in a fast-paced environment
• Demonstrated problem-solving skills
• Professional demeanor and positive attitude
• Ability to work well in a team and independently
• Willingness to learn and adapt to new technologies and processes
• High school diploma or equivalent education level
• Prior experience in an administrative role is preferred.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. All applicants applying for Canadian job openings must be authorized to work in Canada.

Only job postings for jobs located in Quebec appear in French.

© 2024 Robert Half. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.



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