Temporary Employee- Customer Service Representative

2 weeks ago


Brantford, Canada Enbridge Full time

Posting End Date:

September 25, 2024

Employee Type:

Temporary (Fixed Term)-Full time

Union/Non:

This is a unionized position

Bargaining Unit/ Local: Unifor Local 8833 Brantford Call Centre Office
Primary Location: Brantford, ON
Rate Classification/Pay Range: Grade 7, $38.34 per hour
Number of Available Positions: Five (5) Temporary Positions

At Enbridge, we know that every customer is different, and we like that

As a Customer Service Representative at Enbridge, you will interact with customers on a number of topics ranging from billing and collections to move and transfer requests.

If you enjoy working with people and love participating in a team environment, apply today

What You Will Do (Responsibilities):

  • Handling of incoming calls from residential, commercial, and industrial customers as well as internal departments.: These include general billing inquiries, moving notices, negotiation of payment arrangements, budget plans, transfers of credit balances, account information changes, and move requests.

  • Follow company and business unit processes, policies, and procedures.

  • Take ownership and find solutions; transfers are the exception.

  • Promote corporate programs/initiatives as required.

  • Research account information and prepare documents to update customers’ accounts..

  • Completes other tasks and assists other departments as assigned.

Who You Are (Qualifications):
You will have the following combination of education and experience:

  • Minimum high school education.

  • Excellent verbal and written skills.

  • Proven desktop skills required including knowledge of Microsoft Suite products.

  • Accurate keyboarding and data entry skills.

  • Demonstrated ability to work in a fast-paced team environment.

  • Experience in a Call Centre environment preferred.

Mandatory Testing:

  • Call Center Customer Service Survey

  • Call Center Inbound Sales Skills

  • Cell Center Listening Skills [audio]

  • Typing – General

Comment : The time duration for this temporary position would be up to 1 year. This position is Approximately 40 hours per week or as needed based on business requirements. This is an office-based position.

Diversity and inclusion are important to us. Enbridge is an Equal Opportunity and Affirmative Action Employer . We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting .



  • Brantford, Canada Enbridge Full time

    **Posting End Date**: September 25, 2024 **Employee Type**: Temporary (Fixed Term)-Full time **Union/Non**: This is a unionized position **Bargaining Unit/ Local**:Unifor Local 8833 Brantford Call Centre Office **Primary Location**:Brantford, ON **Rate Classification/Pay Range**:Grade 7, $38.34 per hour **Number of Available Positions**:Five (5) Temporary...


  • Brantford, Canada Sika Canada Inc Full time

    **We are looking for a Customer Service Representative to join our growing team at Brantford, ON! Do you have previous experience in a Customer Service position? Are you passionate about providing customer service that exceeds client expectations? Are you comfortable in a fast-paced environment, and looking for an opportunity to make a difference? If so, a...


  • Brantford, Canada Speedy Auto Service Full time

    **Speedy Auto Service and Novus Glass Brantford is looking for a Service Advisor.**: We are looking for** **a **Service Advisor** who is passionate about delivering an exceptional customer experience to join our growing team! **Speedy Auto Service & Novus Glass Brantford **is looking for a friendly and motivational individual. You will play a key role in...


  • Brantford, Canada Sika Corporation Full time

    Sika Canada is a wholly owned subsidiary of the Sika Group. The company develops and manufactures special construction products for the building and civil engineering sectors, which include concrete repair, protection and structural reinforcement, sealing and bonding, waterproofing, concrete admixtures and additives (ready-mixed concrete, precast concrete,...


  • Brantford, Canada Kelly Services, Inc. Full time

    Kelly Services is hiring! We’ve partnered with a leading company located in Brantford, ON in the retail packaging industry to find a proactive and detail-oriented Inside Sales Customer Service Representative. This temporary-to-permanent opportunity involves managing and nurturing relationships with existing customers.Key Responsibilities: Engage...


  • Brantford, Canada Kelly Services, Inc. Full time

    Kelly Services is hiring! We’ve partnered with a leading company located in Brantford, ON in the retail packaging industry to find a proactive and detail-oriented Inside Sales Customer Service Representative. This temporary-to-permanent opportunity involves managing and nurturing relationships with existing customers.Key Responsibilities: Engage...


  • Brantford, Canada Healthcare & Municipal Employees' Credit Union Full time

    **Position Vacancy** **Job Title**: Financial Service Representative **Job Status**: Temporary Full-Time - One (1) Vacancy **Primary Location**: Brantford Branch **Introduction** Do you have a passion for helping people? Are you a self-starter who is dynamic, comfortable with change and a skilled problem solver? Can you make sound decisions in a...


  • Brantford, Canada Hartmann Canada Inc Full time

    Hartmann Canada, in Brantford, Ontario is a division of Hartmann North America. We are the world leader of moulded fibre egg cartons with manufacturing facilities in 5 continents.- The demand for moulded fibre and environmentally sustainable products is rapidly increasing. Hartmann has committed and invested in this area to meet the growing demand of our...


  • Brantford, Canada Gates Corporation Full time

    At Gates, we welcome challenges, celebrate hard work, and continually seek new talent to join our global company. We are looking for a Customer Service Representative for Brantford ON, who will be reporting to the Product Line / Customer Service Manager. Please review below to see if this might be the right opportunity for you. **Essential Duties &...


  • Brantford, Canada The MEARIE Group Full time

    **Customer Service Representative II** GrandBridge Energy Inc. is guided by a vision to be a leader in energy transformation and driven by a mission to bridge communities to the energy future. GrandBridge Energy delivers safe and reliable electricity to 111,000 customers in the City of Brantford, the City of Cambridge, the Township of North Dumfries, and...


  • Brantford, Canada Brant InStore Full time

    The Customer Service Representative will facilitate on a day-to-day basis customer order flow, with as a minimum, the following responsibilities: **JOB SUMMARY AND ESSENTIAL DUTIES/RESPONSIBILITIES**: - Work directly with account managers, sales personnel, manufacturing departments, vendors and related team members to develop and communicate all product...


  • Brantford, Canada Sika Corporation Full time

    Sika Canada is a wholly owned subsidiary of the Sika Group. The company develops and manufactures special construction products for the building and civil engineering sectors, which include concrete repair, protection and structural reinforcement, sealing and bonding, waterproofing, concrete admixtures and additives (ready-mixed concrete, precast concrete,...


  • Brantford, Ontario, Canada Strickland's GM Full time

    About the Role:We are seeking a highly skilled and motivated Customer Service Representative to join our team at Strickland's GM. As a Service Agent, you will play a critical role in delivering exceptional customer service and ensuring our clients receive the highest level of support.Key Responsibilities:Assess client needs and connect them with the right...


  • Brantford, Canada Urban Tactical Brantford Full time

    **Summary Description**: Reporting to the Office Manager, the Customer Service Representative (CSR) will action and complete all sales cycle processes, documents and activities supporting the sales and retail teams. The incumbent will work closely with, and provide customer service and administrative support to sales, retail, purchasing, accounting,...


  • Brantford, Canada HOLSTEIN CANADA Full time

    **HOLSTEIN CANADA** is the largest dairy breed association in Canada, serving our membership of almost 10,000 active dairy producers since 1884. We are seeking a full-time **Bilingual Customer Service Representative **to join our hybrid team in our Brantford office! We offer a flexible, respectful, inclusive environment with excellent work-life balance,...


  • Brantford, Canada Gates Corporation Full time

    At Gates, we welcome challenges, celebrate hard work, and continually seek new talent to join our global company. We are looking for a Bilingual Customer Service Representative for Brantford, ON who will be reporting to the Product Line / Customer Service Manager. Please review below to see if this might be the right opportunity for you. **Essential Duties...


  • Brantford, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers’ purchases, returns, trade-ins and more. No experience required, we will equip you with...


  • Brantford, Canada ARTURUS Full time

    Job Summary: As a Call Center Representative / Customer Service for our translation services company, you will be responsible for managing customer inquiries, providing information about our translation services, and ensuring a high level of customer satisfaction. **Responsibilities**: Inbound Call Handling: - Answer incoming calls from clients and...


  • Brantford, Canada BMO Financial Group Full time

    195 Henry Street Brantford Ontario,N3S 5C9 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...


  • Brantford, Ontario, Canada Scotiabank Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Canadian Banking Branch network, you will play a vital role in providing exceptional service to our customers and helping them achieve their financial goals.Your primary responsibilities will...