Customer Service Representative

2 weeks ago


Brantford, Ontario, Canada Strickland's GM Full time

About the Role:

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Strickland's GM. As a Service Agent, you will play a critical role in delivering exceptional customer service and ensuring our clients receive the highest level of support.

Key Responsibilities:

  • Assess client needs and connect them with the right resources
  • Deliver top-notch customer service through effective communication and empathy
  • Act as a client advocate to ensure they receive exceptional service
  • Build rapport and trust with clients through strong communication and problem-solving skills

Requirements:

  • Excellent communication skills in person, on the phone, or through written communication
  • Honesty, attention to detail, and a passion for learning
  • Business savvy and a strong team player
  • Motivation, enthusiasm, and confidence
  • A true passion for delivering an outstanding customer experience

What We Offer:

  • Dynamic and challenging work environment
  • Career growth opportunities
  • Performance bonuses
  • Medical and family insurance
  • RRSP match
  • Paid vacation and job stability

Benefits:

  • Company events
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • RRSP match
  • Store discount


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