Collections Administrator
6 months ago
Key Responsibilities:
Monitor emails sent to the Collections Administrator general inbox and take the appropriate action in a timely manner Prepare files for third party collection and submit to Accounts Receivable Reconciliation Supervisor for approval, ensuring all required backup is attached Enter bad debt write offs and recoveries into Trux system Process bi-monthly and monthly recurring credit card payments Generate monthly customer overdue notices and statements Investigate customer accounts and make recommendations for clearing aged balances Apply matching customer credits Review and clear small balances in customer accounts Review aging for temporary customers, process payment of outstanding balances and request refunds, if required Complete and submit customer cheque refund requests, requested by Collections team Maintain weekly refund spreadsheet and submit to Accounts Receivable Reconciliation Supervisor for approval Process one-time Pcard payments and maintain spreadsheet Comply with all company policies, procedures and directives from management Able to adapt to change and learn new processes as the business evolves/develops Perform other duties and responsibilities as required.
Knowledge, Skills, Abilities and Competencies:
#GFLTalen
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Collections Administrator
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Collections Administrator
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collections administrative professional
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