Financial Collections Specialist
1 week ago
This role is responsible for providing timely and accurate administrative support to the Collections team. The ideal candidate will have a strong attention to detail and a high level of accuracy.
Key Responsibilities:
- Monitor emails and take the appropriate action in a timely manner
- Prepare files for third-party collection and submit to the Accounts Receivable Reconciliation Supervisor for approval
- Enter bad debt write-offs and recoveries into the Trux system
- Process bi-monthly and monthly recurring credit card payments
- Generate monthly customer overdue notices and statements
- Investigate customer accounts and make recommendations for clearing aged balances
- Apply matching customer credits
- Review and clear small balances in customer accounts
- Review aging for temporary customers, process payment of outstanding balances, and request refunds if required
- Complete and submit customer cheque refund requests requested by the Collections team
- Maintain a weekly refund spreadsheet and submit to the Accounts Receivable Reconciliation Supervisor for approval
- Process one-time Pcard payments and maintain a spreadsheet
- Comply with all company policies, procedures, and directives from management
- Able to adapt to change and learn new processes as the business evolves
Required Skills and Qualifications:
- 1 year of related experience and/or training in Accounts Receivable/Collections
- Strong interpersonal and communication skills
- Effective time management and organizational skills
- Ability to work efficiently and independently
- Working knowledge of debits and credits
- Computer literacy, including effective working skills in Microsoft Word, Excel, and Outlook
This is a great opportunity for a motivated and detail-oriented individual to join our team at GFL Environmental.
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