Adminstrative Assistant

Job Title: Invoicing/Collections Specialist

Location: North Park Cleaners LTD. (cob as CRDN Toronto and GTA)

Position Type: Full-Time

About Us:
North Park Cleaners Ltd. (NPC) is a reputable company in the Insurance Restoration Industry and is dedicated to delivering exceptional services/products to our clients. We are seeking a detail-oriented and results-driven Invoicing/Collections Specialist to join our finance team. This position is essential in ensuring efficient cash flow and maintaining positive customer relations.

Job Summary:
The Invoicing/Collections Specialist will work closely with the Office Manager to maintain collection goals and the overall Accounts Receivable (A/R) performance. This role requires a diligent and organized individual who can prepare and review A/R aged receivables listings, follow up on delinquent invoices, and collaborate with both internal and external stakeholders to optimize cash flow and collections.

Key Responsibilities:
Prepare invoices and reports for our customers using our invoicing program (training to be provided).

Prepare and review A/R aged receivables listing on a weekly basis to identify delinquent accounts in the 30, 60, 90, 120+ days aging categories.

Collaborate with leadership on handling significantly delinquent accounts and take appropriate actions.

Calculate, prepare, and issue various financial documents, including invoices, inventory reports, and account statements, using computerized and manual systems.

Perform Account Receivable and statement reviews.

Liaise with internal staff to clarify invoices and job information.

Achieve monthly timeline requirements for collections and reporting.

Respond to customer inquiries regarding status updates, maintain strong customer relations, and resolve problems effectively.

Perform general clerical duties, such as using MS Word, Excel, Outlook, filing, faxing, and photocopying.

Be adaptable and willing to take on additional duties and responsibilities as needed.

Qualifications:
Minimum of a High school diploma required.

Completion of college or other business administration courses is an asset.

Knowledge of general administrative and clerical procedures.

Familiarity with customer service principles and practices.

Strong keyboard skills and mathematical abilities.

Excellent verbal and written communication skills in fluent English.

Strong organizational and planning skills.

Exceptional attention to detail.

Reliability and ability to meet deadlines consistently.

Ability to manage stress effectively, especially during fluctuations in workload.

Professional personal appearance and behavior.

Commitment to maintaining confidentiality.

**Benefits**:
If you meet the qualifications and are ready to contribute to our finance team as an Invoicing/Collections Specialist at NPC, please submit your resume and cover letter highlighting your relevant experience and skills. We look forward to welcoming a dedicated and results-oriented individual to help us optimize our cash flow and maintain strong customer relations.Collaborate with the Controller to maintain collection goals and general A/R performance levels
- Prepare and review A/R aged receivables listing on a weekly basis to review 30, 60, 90, 120+ old and follow up promptly on delinquent invoices and accounts.
- Follow up with Leadership of appropriate steps to handle significantly delinquent accounts and follow through.
- Calculate, prepare, and issue documents related to accounts such as invoices, inventory reports, account statements and other financial statements using computerized and manual systems
- Prepare Account Receivable and statement reviews
- Follow-up with internal staff for invoice clarification and job information
- Achieve monthly timeline requirements
- Respond to customer inquiries, maintain good customer relations, and solve problems
- Perform related clerical duties, such as MS Word, Excel, Outlook, maintaining filing and record systems, faxing and photocopying
- Any additional duties and responsibilities as may be assigned from time to time
- Organizational Awareness
- Team focused
- Fluent English; Verbal and written communication skills
- Confidentiality
- Professional personal appearance
- Customer service oriented
- Information management
- Organizing & planning skills
- Attention to detail
- Initiative
- Reliability
- Stress tolerance due to fluctuations in workload.
- High school diploma generally required
- Completion of college, or other business administration courses are an asset
- Knowledge of general administrative and clerical procedures
- Knowledge of customer service principles and practices
- Strong keyboard skills
- Strong mathematical ability

**Salary**: From $20.00 per hour

Expected hours: 40 per week

Schedule:

- 8 hour shift
- Monday to Friday

COVID-19 considerations:
Our Company is committed to ensuring that all our staff is safe by ensuring that our procedures are up to date by a review of the Mini