Catering Sales Executive
6 months ago
Job Description
Job Number
Job Category Sales & Marketing
Location W Toronto, 90 Bloor Street East, Toronto, ONT, Canada VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
JOB SUMMARY
Handles social and local corporate catering opportunities that are above sales office parameters. Contracts and closes local catering and social business and verifies that business is turned over properly and in a timely fashion for quality service delivery. Achieves catering revenue goals by actively up-selling each business opportunity to maximize revenue. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.
CANDIDATE PROFILE
Education and Experience
Required:
• High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional.
OR
• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
Preferred:
• Catering sales experience.
CORE WORK ACTIVITIES
Managing Sales Activities
• Manages the sales efforts for the property including local corporate and social catering.
• Responds to incoming catering opportunities for the property.
• Solicits affiliate business associated with citywide events from approved affiliate list provided by Citywide Sales Executive, as applicable.
• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Closes the best opportunities for the property based on market conditions and property needs.
• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
• Works with the management team to create and implement a catering sales plan addressing revenue, customers and market.
• Designs, develops and sells creative catered events.
• Maximizes revenue by up-selling packages and creative food and beverage.
• Manages catering sales revenue and operation budgets, and provides forecasting reports.
• Develops menus that drive sales.
• Assists with selling, implementation and follow-through of catering promotions.
• Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Participates in and practices daily service basics of the brands
• Establishes that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
• Monitors successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.
• Handles social and local corporate catering opportunities that are above sales office parameters.
• Contracts and closes local catering and social business and confirms that business is turned over properly and in a timely fashion for quality service delivery.
• Achieves catering revenue goals by actively up-selling each business opportunity to maximize revenue.
• Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.
• Performs other duties, as assigned, to meet business needs.
Building Successful Relationships
• Works collaboratively with off-property sales channels (e.g., Sales Office, Market Sales) to establish coordinated sales efforts that are complementary and not duplicative.
• Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to monitor guest satisfaction.
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.
• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
• Develops a close working relationship with operations to execute strategies at the property level.
The salary range for this position is $57, to $78, annually.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Notification to Applicants: W Toronto takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, , the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call -- or email and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Requirements:
Work Permit-
Catering Sales Executive
6 months ago
Toronto, Canada Marriott International, Inc Full time**Job Number** 23135389 **Job Category** Sales & Marketing **Location** Toronto Airport Marriott Hotel, 901 Dixon Road, Toronto, ONT, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Handles social and local corporate catering opportunities that are above sales office parameters....
-
Catering Sales Executive
6 months ago
Toronto, Canada Marriott International, Inc Full time**Job Number** 24015617 **Job Category** Sales & Marketing **Location** The Ritz-Carlton Toronto, 181 Wellington Street West, Toronto, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Handles social and local corporate catering opportunities that are above sales...
-
Catering Sales Executive
6 months ago
Toronto, Canada Marriott International, Inc Full time**Job Number** 24105750 **Job Category** Sales & Marketing **Location** W Toronto, 90 Bloor Street East, Toronto, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Handles social and local corporate catering opportunities that are above sales office parameters....
-
Event & Catering Sales Manager
3 months ago
Toronto, Canada Eatertainment Events and Catering Full time**Job description** Eatertainment is one of Canada’s leading Event & Catering companies with over 30 venues within its portfolio and a 20+ year track record of producing some of the country’s top events. As we add more exclusive venues and clients, we are looking for passionate event professionals with industry experience to join our team! Reporting to...
-
Catering & Events Manager
6 months ago
Toronto, Canada Eatertainment Catering & Events Full time**EATERTAINMENT EVENTS & CATERING** **FULL TIME CATERING & EVENT MANAGER** - ____________________ **JOB DESCRIPTION** Looking to be a part of an experienced and passionate team? As we continue to grow in this exciting and fast paced environment, Eatertainment provides an excellent opportunity for you to learn from the experts! With our new loft office and...
-
Event & Catering Sales Associates and Managers
6 months ago
Toronto, Canada Eatertainment Events and Catering Full time**Job description** Eatertainment is one of Canada’s leading Event & Catering companies with over 30 venues within its portfolio and a 20+ year track record of producing some of the country’s top events. As we add more exclusive venues and clients, we are looking for passionate event professionals with industry experience to join our team! Reporting to...
-
Catering Sales Executive
6 months ago
Toronto, Canada 1 Hotel Toronto Full timeOverview: **Grow with us...**: If you’re the kind of person who never says no to a party, you’re speaking our language. We’re currently seeking an exuberant Catering Sales Executive to join the team at **1 Hotel Toronto.** Ideally, you’re a luxury events pro and a natural salesperson who brings it all to life for **1 Hotel Toronto **and for our...
-
Catering - Order Desk (Daily Corporate Sales)
5 months ago
Toronto, Canada Seventh Heaven Event Catering Full timeCatering - Order Desk (Daily Corporate Sales) This position is not remote and you will be in the office Monday through Friday from 8:30 am - 5:00 pm - Looking for a motivated, energetic and career-minded OFF PREMISES Catering Sales Coordinator to join our team - You will be responsible for looking after our daily corporate sales. - Excellent communication...
-
Catering - Order Desk (Daily Corporate Sales)
6 months ago
Toronto, Canada Seventh Heaven Event Catering Full timeCatering - Order Desk (Daily Corporate Sales). - Looking for a motivated, energetic and career-minded OFF PREMISES Catering Event Coordinator to join our team - You will be responsible for looking after our daily corporate sales. - Excellent communication skills, strong leadership, problem-solving, attention to detail, and decisiveness are critical for...
-
Catering Sales Manager
3 months ago
Toronto, Canada KIMPTON SAINT GEORGE Full time**THE OPPORTUNITY**: CATERING SALES MANAGER REPORTS TO DIRECTOR OF SALES & MARKETING **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our company culture is...
-
Senior Executive Chef
4 weeks ago
Toronto, Ontario, Canada L-Eat Catering Full timeAbout the RoleWe are seeking a seasoned Senior Executive Chef to lead our culinary team at L-Eat Catering. As a key member of our management team, you will be responsible for overseeing all kitchen operations, menu planning, and food preparation.Key ResponsibilitiesMaintain accurate records of food costs, consumption, sales, and inventoryAnalyze operating...
-
Catering Sales Manager
2 months ago
Toronto, Canada Sodexo Live! Canada Full time**Job Listing: Catering Sales Manager** At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday'...
-
Catering Sales Manager
6 months ago
Toronto, Canada Sonesta Full time**Job Description Summary** The Catering Sales Manager sets the tone for Sonesta’s Culture of Caring. We expect leaders to focus on creating amazing moments for guests and team members and dig deep to find ways to create success for their team. The Catering Sales Manager is responsible for the leadership, effectiveness and productivity of the Banquet...
-
Executive Chef
3 weeks ago
Toronto, Ontario, Canada Jacobs Catering Ltd. Full timeAbout the RoleWe are seeking an experienced Executive Chef to join our team at Jacobs Catering Ltd. This is a permanent position offering 40 hours of work per week.Job SummaryThe successful candidate will be responsible for planning menus, preparing and cooking meals, and managing kitchen operations.ResponsibilitiesPlan menus and estimate food requirements...
-
Catering Operations Manager
4 weeks ago
Toronto, Ontario, Canada Daniel et Daniel Catering & Events Full timeJob DescriptionWe are seeking a Catering Operations Manager to join our team at Daniel et Daniel Catering & Events. This is a permanent position, offering 30 to 35 hours of work per week.About the RoleThe Catering Operations Manager will be responsible for overseeing the day-to-day operations of our catering services. This includes supervising and...
-
Restaurant Catering Sales and Digital Marketing
6 months ago
Toronto, Canada Flock Full timeWe are seeking a motivated and creative individual to join our restaurant team as a Key Responsibilities: 1. Catering Sales: - Develop and execute catering sales strategies to drive revenue and expand the restaurant's catering clientele. - Build and maintain relationships with corporate clients, event planners, and individuals seeking catering services for...
-
Catering Sales Manager
6 months ago
Toronto, Canada SoHo Hotel Toronto Full timeCATERING SALES MANAGER **ABOUT THE SOHO** The luxury of space is central to the promise of an unrivaled experience at SoHo Hotel Toronto. The SoHo Hotel Toronto, a member of Preferred Hotels and Resorts, is the most sought-after luxury hotel in the City of Toronto. We achieve this by offering our guests an unprecedented hotel experience in a unique and...
-
Restaurant Catering Sales and Digital Marketing
3 months ago
Toronto, Canada Flock Full time**Key Responsibilities**: **1. Catering Sales**: Develop and execute catering sales strategies to drive revenue and expand the restaurant's catering clientele. Build and maintain relationships with corporate clients, event planners, and individuals seeking catering services for various events and occasions. Ensure seamless communication between the...
-
Catering Sales Manager
3 days ago
Toronto, Canada Canopy by Hilton Toronto Yorkville Full timeJOB OVERVIEW Develop business through direct sales solicitation; secure new accounts, maintain existing accounts and execute tactical sales plans strategy to maximize the profitability of the hotel while maintaining guest satisfaction. DUTIES AND RESPONSIBILITIES FINANCIAL RETURNS Establish client base of individuals, organizations, associations,...
-
Executive Culinary Director
3 weeks ago
Toronto, Ontario, Canada L-Eat Catering Full timeCulinary ExpertiseL-Eat Catering seeks a highly skilled Executive Culinary Director to lead our culinary team. As a seasoned professional, you will be responsible for maintaining records of food costs, consumption, sales, and inventory. You will also analyze operating costs and other data to inform menu planning and kitchen operations.