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Catering Sales Manager

1 month ago

Toronto, Canada SoHo Hotel Toronto Full time

CATERING SALES MANAGER

**ABOUT THE SOHO**

The luxury of space is central to the promise of an unrivaled experience at SoHo Hotel Toronto.

The SoHo Hotel Toronto, a member of Preferred Hotels and Resorts, is the most sought-after luxury hotel in the City of Toronto. We achieve this by offering our guests an unprecedented hotel experience in a unique and stylish environment.

We pride ourselves in offering some of the largest and most spacious hotel rooms and suites in Downtown Toronto. Every aspect and detail of SoHo Hotel Toronto’s accommodations have been fashioned for our guests’ comfort and pleasure, from exquisitely comfortable furnishings and state-of-the-art technologies to the stunning views and second-to-none amenities and services.

The SoHo Hotel Toronto offers 89 redesigned rooms and suites featuring an 80 sq. ft. dressing area, marble bathrooms, and heated floors provide a space for guests to relax, rejuvenate, work or to celebrate a special occasion. Our rooms and suites are double the size of other luxury hotels in Downtown Toronto.

The SoHo Residences Apartment Hotels Toronto, Ottawa Lisgar, and Ottawa Champagne consist of luxurious apartment units for comfort and practicality, perfect for extended-stay and with unlimited experiences right outside their doorstep.

**THE SOHO CULTURE**

As a luxury boutique hotel and residences, our commitment is to support our employees with opportunities and empowerment. We provide diversity and welcomes culture from all background and experience. We are a growing and dynamic team that collaborates with each other in order to achieve continued growth and success.

Our company culture is to take care of our team, our guests, and the community.

**S**ervice - we believe hospitality is an art

**O**wnership - we pride ourselves on accountability

**H**onor - we respect all guests, team members and the community

**O**riginality - we celebrate and encourage authenticity

We welcome you to be part of our petite yet connected team of the SoHo family.

**THE POSITION**

The Catering Sales Manager position is responsible for overall selling, detailing, and set up of client functions. Working under the management of Director of Sales and Marketing, this position will also partner with the Sales Manager within the department. This position requires physical demands such as lifting, pushing, and pulling, to set up and tier down event set ups. This position is also involved with continuous process improvements of catering sales, industry connections, department efficiency, and perhaps social media responsibilities.

This role will be a “working from office” model, which will require 5 days-per-week in the SoHo Hotel Toronto office located at 318 Wellington Street, Toronto, Ontario. At times, this position is required to work weekends or late hours due to business demands.

**DUTIES & RESPONSIBILITIES**
- Sell and service group rooms and catering business.
- Prospect group sales and catering opportunities for the property to maximize revenue, coordinate the activities for meetings, conferences, groups, and social events
- Execute the expectations of the client as outlined in the sales contract and BEO.
- Prospect, contract, and service all blocks and local short-term catering.
- Act as a liaison between the sales and operations departments of the hotel to ensure a successful event for the client and that all of the client’s needs are met and communicated accurately and efficiently to all departments of the hotel.
- Achieve your pre-determined goals/targets for both room rentals, room revenues and catering on a monthly, quarterly, and yearly basis.
- Complete activities including, but not limited to prospecting and qualifying potential leads, soliciting viable leads, and preparing and presenting written proposals/contracts and oral presentations.
- Participate in any hotel meetings, as needed.
- As the primary contact for clients, notify/coordinate clients’ specifications with other departments. Quickly and efficiently respond to client issues, comments, and problems to ensure a quality experience and enhance future sales prospects.
- Develop and maintain ongoing relationships with clients, community organizations, and professional associations to maintain visibility and market share. Continually target and prospect new business through individual creativity and innovation.
- Obtain all rooming lists, monitor rooming list cut off dates, and obtain all menu details, meeting room setups, refreshment break needs, postings, and any other additional needs of the client to ensure a successful event at the property.
- Communicate and enforce contractual agreements pertaining to meeting space, food and beverage, and special concessions.
- Responsible for the review of all bills that are sent to the client. In reviewing bills, they should be accurate and timely in order to maximize return business.
- Create detailed BEOs to meet the specifications of both the clien