Service Coordinator

7 months ago


Oakville, Canada Naylor Full time

Do you enjoy working in a busy office environment, have strong communication skills and excellent organizational skills? If so, Naylor has an exciting opportunity for you

We are currently seeking a Service Coordinator to support our Oakville office location. In this role, you will be responsible for…

Dispatching field technicians to various service calls according to priority levels, technician availability and skill set. Maintaining a schedule of work to be performed, monitoring open tickets/work progress and informing managers of issues. Coordinating after hours work to be done, schedule and follow-up with technicians regarding work to be performed. Providing administrative support as required (accessing work orders through work order systems, document processing)

Our ideal candidate will have the following credentials…

Bachelor's Degree (History, Philosophy, Psychology grad welcome) or College Diploma preferred  Previous work experience answering phones in a busy office environment is an asset Excellent communication, organizational, and problem-solving skills Strong interpersonal and customer service skills Professional phone manner Proficiency with MS office specifically, Microsoft Excel, Word and Outlook Strong attention to detail and the ability to multitask Proficiency with computers Willingness to take on other duties as needed

What we can offer you…

We offer competitive salary Generous benefits package RRSP matching Profit sharing
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