Service Coordinator
6 days ago
Assist in scheduling of a team of service technicians.
- Assist in preparing inspection reports, quotes and purchase orders.
- Assist in pricing of parts, parts orders and managing existing parts database and inventory.
- Assist in the implementation and management of RWC's service and inspection software, including daily operations, assist service technicians, troubleshooting.
- Customer service duties, including communication with existing clients, new clients and suppliers to make sure all their needs are met.
- Answer and direct phone calls and schedule appointments.
- Proficient computer skills mandatory, including experience with Microsoft Office (Word, Excel, Outlook), database creation and management.
- Provide administrative support to office staff as needed.
**Requirements**:
- Previous experience working in service coordinator role required, preferably in the Overhead Crane industry.
- Proficient in computer skills, including Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational skills with attention to detail.
- Excellent verbal and written communication skills.
- Ability to multitask and prioritize tasks effectively.
- Ability to maintain confidentiality of sensitive information.
- Professional demeanor and strong customer service skills.
- High school diploma or equivalent.
Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may vary depending on the specific needs of the office.
**Job Types**: Full-time, Permanent
**Salary**: $65,000.00-$80,000.00 per year
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Oakville, ON L6L 2X4: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (required)
**Experience**:
- Administrative: 2 years (preferred)
Work Location: In person
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