Coordinator, Quality
6 months ago
The **Coordinator, Quality, and Service,** plays a pivotal role in ensuring quality milestone tasks are accurately coordinated, as well as supporting the delivery of exceptional service to Caivan homeowners throughout their home buying journey. This position is responsible for streamlining processes and enhancing the overall customer experience.
Please note: this role is located in the **Greater Toronto Area.**
**Why Caivan?**
- Industry-leading wages
- Benefits including Health, Dental, Vision and Life Insurance
- 2 weeks paid annual vacation and 2 weeks operations shut down
- Safety boot allowance
- Lunch program
- Onsite training and development program
- And more
**The Role**
Quality Assurance:
- Act as the master scheduler for all milestones managed through the Quality Assurance calendar.
- Support production requirements from a Quality Assurance (QA) calendar perspective.
- Optimize scheduling and appointment coordination to maximize the efficiency of resources.
- Internally coordinate Pre-Delivery Inspection information, communications, and documentation.
- Liaise with customers to schedule Pre-Delivery Inspections (PDIs) and PDI sign-off appointments.
- Handle customer inquiries related to PDI, closing, and beyond.
- Step in to conduct overflow of various Quality inspections.
- Manage Quality's closing extension protocol.
Service:
- Process all PDIs, Tarion 30-Day, Year End, and 2-Year claims forms from Builder Link to New Star.
- Coordinate appointments with homeowners and work with them daily to resolve concerns.
- Schedule and gather all necessary documents for all appointments.
- Schedule all service technicians as well as trades for all open claim items.
- Update all technician paperwork and remove completed items from New Star.
- Create and distribute all necessary Purchase Orders for trades.
- Support rapid response to and scheduling of emergency calls.
- Prepare all documentation and schedule Conciliations.
- File all necessary forms on NSE Web and in the lot file.
- Generate and distribute an exterior pending list to the Service Manager.
- Send out homeowner memos at vital times (e.g., curb, driveway, sod install).
- Issue Purchase Orders as required, including for site supplies and trailer operation per the Service Manager.
- Utilize Tarion's Construction Performance Guidelines (CPG) for accurate documentation of issues.
- Perform any other duties as required.
- Perform any additional duties as required to support the smooth operation of quality and service functions within Caivan.
**You Will Bring**:
- Post-secondary education in business administration or a related field
- Minimum of 2 years of experience in a similar position, residential Midrise and Highrise experience an asset
- Proficient knowledge of and experience working with Tarion
- Ability to multitask and manage multiple accounts and projects simultaneously.
- Strong attention to detail and quality, with an understanding of new home construction fit and finishing.
- Comfortable using technology, including conducting inspections using a tablet.
- Experience in scheduling and coordination.
- Excellent communication skills to enhance the customer experience.
- Meticulous attention to detail, innovative thinking, and problem-solving abilities
- Capable of working independently with mínimal supervision and collaboratively as part of a team
- Highly motivated with a proven track record of providing outstanding customer service.
- Previous NewStar experience an asset.
-
Quality Coordinator
2 months ago
Oakville, Canada MAUSER Full time***: Reporting to the Quality Manager, the Quality Coordinator provides operations supports to, specifically, the Quality and Production Departments. The position is essential to ensure the production of quality products in a timely and efficient manner, for our customer base. The Quality Coordinator is responsible for all aspects of the department and...
-
Quality Coordinator
2 months ago
Oakville, Canada Mauser Packaging Solutions Full timePOSITION SUMMARY: Reporting to the Quality Manager, the Quality Coordinator provides operations supports to, specifically, the Quality and Production Departments. The position is essential to ensure the production of quality products in a timely and efficient manner, for our customer base. The Quality Coordinator is responsible for all aspects of the...
-
Quality Coordinator
6 months ago
Oakville, Canada PCL Construction Full time**The future you want is within reach.** At PCL, we build the places where life happens and find camaraderie in the process. We're a community of builders committed to building better communities. That's why we're always looking ahead, and not just to the next project or what's next in our industry. We're also looking at what's next for you and how we can...
-
Academic Quality Projects Coordinator
6 days ago
Oakville, Ontario, Canada Njoyn Full timeAbout the JobWe are seeking a highly skilled and experienced Academic Quality Projects Coordinator to join our team at Sheridan College. In this role, you will be responsible for providing administrative coordination of project plans and critical paths, creating and managing complex documentation, and supporting strategic academic communications.Key...
-
Inventory & Quality Coordinator
6 months ago
Oakville, Canada ASL Distribution Full timeEstablished in 1959 and recognized as one of Canada’s Best Managed Companies since 2008, ASL Distribution Services Limited (ASL) is a powerful distribution hub for leading North American companies, including Fortune 100 companies. ASL is a dynamic and passionate third - party logistics service provider that offers its clients a diverse range of customized...
-
Project Coordinator, Academic Quality
2 weeks ago
Oakville, Canada Sheridan College Full timeThe Project Coordinator is responsible for the administrative coordination of the revision and review of academic programs. This includes the proactive creation and management of project plans and critical paths that encompass the cyclical and ad hoc activities of the unit. The incumbent creates, formats, edits and archives complex documentation to meet...
-
Home Health Care Nurse Specialist
2 days ago
Oakville, Ontario, Canada Quality Homemakers Canada Full timeJob OverviewWe are seeking a skilled Home Health Care Nurse to join our team at Quality Homemakers Canada.About the RoleThe successful candidate will be responsible for managing home care cases and providing high-quality nursing care to our clients.ResponsibilitiesManage home care cases from initial assessment to discharge, ensuring seamless care...
-
Quality Auditor
6 months ago
Oakville, Canada Mauser Packaging Solutions Full time**Responsibilities**: - Perform the inspection function and testing as required by Ropak Corporation Quality Control Procedures, Manufacturing Specifications and divisional Standard and Quality Operating Procedures - Coordination of and involvement in rework operations and related documentation - Training and orientation of production personnel in defect...
-
Quality Auditor
6 months ago
Oakville, Canada Mauser Packaging Solutions Full time**JOB POSTING** **QUALITY AUDITOR** Mauser Packaging Solutions is a global leader in solutions and services across the packaging lifecycle, providing packaging worldwide to companies in industries from food, personal care, paints, and chemicals. Bringing together the very best of its four legacy companies— BWAY, MAUSER Group, NCG and ICS—Mauser...
-
Administrative Assistant
3 months ago
Oakville, Canada Halton Healthcare Full time**Company Description** Halton Healthcare’s vision of Exemplary patient experiences, always, goes beyond just the patient experience; it has shaped our entire culture and remains at the core of every interaction in our organization, from our patients & families to our staff, physicians and volunteers. We believe in exemplary PEOPLE experiences always! At...
-
Field Quality Specialist
4 days ago
Oakville, Canada Samuel Packaging Systems Group Full timep>About Burloak Technologies:Burloak Technologies, a division of Samuel, Son & Co is a pioneering additive manufacturing (AM) metal technology company with an expectation of significant growth in the short term as a leading company in the AM sector. We are seeking an Engineering Quality Specialist II to join our team in Oakville, ON.LOCATION: 3280 South...
-
Quality Assurance Specialist
4 weeks ago
Oakville, Ontario, Canada Mauser Packaging Solutions Full timeAbout Mauser Packaging Solutions:We are a leading provider of packaging solutions, committed to delivering high-quality products and services to our customers.Salary: $60,000 - $80,000 per annumAbout the Role:The Quality Coordinator will play a crucial role in ensuring the production of quality products in a timely and efficient manner. The position is...
-
Aerospace Quality Assurance Professional
2 weeks ago
Oakville, Ontario, Canada Samuel Packaging Systems Group Full timeWe are seeking an Aerospace Quality Assurance Professional to join our team at Samuel Packaging Systems Group. This role is responsible for leading quality assurance processes, analyzing data, and identifying trends to improve product quality in the aerospace industry.Job Summary:This position involves developing and implementing quality assurance processes...
-
Food Safety
6 months ago
Oakville, Canada Btrust Supermarket Full time**The role**: The position is responsible for the regional food safety and quality assurance program, ensuring that employee’s practices and products meet all relevant regulatory requirements and that they support the attainment of primary business objectives. **Major Responsibilities**: - Conduct product evaluation and improvement projects - Participate...
-
Food Safety
6 months ago
Oakville, Canada Btrust Supermarket Full time**The role**: The position is responsible for the regional food safety and quality assurance program, ensuring that employee’s practices and products meet all relevant regulatory requirements and that they support the attainment of primary business objectives. **Major Responsibilities**: - Conduct product evaluation and improvement projects - Participate...
-
Quality Control Supervisor
6 months ago
Oakville, Canada BWXT Precision Manufacturing Inc. Full timeWe are looking for a **Quality Control Supervisor.** **JOB PURPOSE**: - The Quality Control Supervisor will provide front line supervision to Quality Control staff while ensuring the general objectives of the Quality Program are met. This includes supporting the inspection team, ensuring standards and nuclear guidelines are followed and meeting set...
-
Quality Control Supervisor
6 months ago
Oakville, Canada BWX Technologies Full timeEnhance your career at BWXT with in-house opportunities! Eligible for Employee Referral Bonus: - Please note this process follows the BWXT employee guidelines - Referral bonus only valid for externally referred applicants Requisition Number: 50729 We are looking for a Quality Control Supervisor. **JOB PURPOSE**: - The Quality Control Supervisor will...
-
Oakville, Ontario, Canada Samuel Packaging Systems Group Full timeAbout Burloak TechnologiesBurloak Technologies, a division of Samuel, is a leading additive manufacturing (AM) metal technology company with significant growth opportunities. We are seeking an Engineering Quality Specialist II to join our team in Oakville, Ontario.Compensation and BenefitsWe offer a competitive salary of $85,000 - $110,000 per year,...
-
Engineering Quality Specialist II
3 months ago
Oakville, Canada Samuel, Son & Co. Full timeAbout Burloak Technologies:Burloak Technologies, a division of Samuel, Son & Co is a pioneering additive manufacturing (AM) metal technology company with an expectation of significant growth in the short term as a leading company in the AM sector. If you're looking for a rewarding career opportunity with a family run, industry leading organization, bring...
-
Oakville, Ontario, Canada Fourmark Manufacturing Inc. Full timeAbout Fourmark Manufacturing Inc.We are a leading manufacturer of plastic products, seeking an experienced Quality Control Manager to oversee the production process and ensure high-quality products meet our standards.Job DescriptionThis role involves supervising and coordinating activities of production workers who operate processing machines and fabricate,...