Deskside Support
6 months ago
• Windows Operating systems (XP, Vista, Windows 7) (Must have)
• Microsoft Office
• Basic networking concepts
• WiFi technology
• VPN
• PC Hardware troubleshooting and repair (Must have)
• Imaging technologies (RIS, Image X, WDS) (Must have)
• If the candidate has Lotus Notes and Blackberry experience, it would be a bonus but not mandatory
• Minimum of 1, preferably 2 years of experience in PC support and/or deskside support
In addition, success in this role calls for:
• Good client facing skills
• Excellent Organization skills
• Good verbal and written communication skills
• Attention to detail
• Good problem solving and decision making skills
• Ability to multi task
• Strong knowledge in client hardware
• Able to work with minimum supervision
• Able to work with deadlines
• Able to lift 50lb.
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