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Territory Manager

3 months ago

Burlington, Canada O'Dell HVAC Group Full time

O’Dell HVAC Group, recognized as one of Canada's Best Managed Companies, is a well-established heating, ventilating, and air conditioning (HVAC) equipment representative that works across Ontario with engineers, building owners, mechanical and sheet metal contractors in both commercial and industrial settings.


Core Focus, Vision & Culture:

At O’Dell HVAC Group our purpose and passion is to build trusted relationships and deliver value focused HVAC solutions.

Our vision is to become the premier HVAC solutions provider across Canada by shaping the industry through innovative solutions and a customer-first approach.


Our success is fueled by our people. We offer our employees a work environment that reflects our core values and motivates employees to be their best. We want to mentor and train our employees to help their career growth and we have a family atmosphere that is supportive and centered around teamwork and collaboration.


Our commitment to Diversity, Equity, and Inclusion:

We embrace diversity, equity, and inclusion and know that it drives innovation and better positions us for success in the future.


What you’ll be doing:


The Territory Manager position is a dynamic role that responsible for sales, business development, and supporting current jobs/projects, taking overall responsibility for the revenue and gross profit of the territory. This role provides support to employees within their assigned territory/office location(s), including training and daily support. The Territory Manager collaborates with other Territory Manager’s and the Leadership Team to ensure success within their region, and consistency in practice.


  • Lead, manage and be accountable to team
  • Team health, advancement & culture
  • Territory P&L
  • Business Development
  • Big Account Visibility
  • Oversee Business Development for the territory
  • Manage the assigned office location(s)/territory, ensuring employees are productive, efficient and are supported within their roles
  • Responsible for market penetration and growth strategy
  • Owner/developer partnerships and engagement
  • Product/service knowledge and positioning
  • Technical content and proposal development
  • Provide guidance to all employees where required, whether day to day support or inquiries or related to growth and development
  • Develop new or prospective relationships with new customers, including business owners, engineers and/or contractors
  • Maintain and grow relationships with existing customers, and increase internal revenue and business development
  • Support consulting firms or other engineers in their design and equipment selection for projects, proposals and bids
  • Resolve and provide support for any sales issues (i.e. submittals, site issues) as required
  • Attend project sites to oversee start-ups or assist with minor issues as required
  • Introduce new products to current and prospective clients, highlighting key offerings and benefits of new technology
  • Price and budget jobs, collaborating with colleagues where required; complete follow up on quotes/bids
  • Coordinate with contractors and Project Managers on after sales issues where required
  • Participate in the recruitment and onboarding of new hires, including training of new hires
  • Attend business development/networking events on behalf of the company, whether virtually or in-person


Other duties as assigned. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.


Who you are:


  • University Degree in Engineering
  • Eng Designation in good standing
  • Minimum six (6) years in a progressive engineering management or project management based role
  • High level of skill in Microsoft Office (Word, Excel, Outlook, Teams), and proficiency with CRM software (NetSuite)
  • Comfortable with engineering, design and project management software (Netsuite & Vendor Software), with the ability to learn new software as required
  • Experience with sales and/or business development skills, with the ability to understand and communicate key performance indicators
  • Strong leadership skills, with the ability to manage employees in a deadline driven environment
  • Excellent organization and prioritization skills, and the ability to manage multiple ongoing projects, bids and files
  • Keen problem solving skills, with the ability to adapt in challenging scenarios/situations
  • Strong written and verbal communication skills


Why work at O’Dell HVAC Group:


  • Competitive wages based on experience
  • Commission program
  • Complete Benefits package
  • RRSP employee contribution plan
  • Company sponsored professional affiliations (OACETT, CPSA, ASHRAE etc.)
  • Professional development: we strongly value training & development and career growth opportunities for our employees
  • Summer Fridays -in the summer we take Friday afternoons off
  • We do a paid company-wide shutdown during the holiday season to enjoy extra time off
  • Hybrid work – we offer a flexible work environment that allows you to work both in the office and at home


Accommodation

Your accessibility is important to us. In accordance with AODA and the Ontario Human Rights Code, O’Dell HVAC Group will provide accommodations to applicants with disabilities throughout the entire recruitment process. Please inform us of the nature of any accommodation(s) that you may require.t