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Inside Sales Account Manager-Pharma

4 months ago

Burlington, Canada Barentz Full time

Barentz is a leading global life science and specialty performance ingredients distributor. We source branded specialty ingredients from leading manufacturers worldwide and our ingredient experts provide value-added technical support which includes pre-mixing, blending, ingredient formulation, and ingredient testing from our state-of-the-art, customized formulation centers and application laboratories.


Established in 1953, Barentz has operations in more than 70 countries with a strong presence in Europe and North America and a rapidly growing network in Latin America and Asia-Pacific. With a turnover of $2.5 billion, the company employs over 2,600 people worldwide and serves more than 25,000 customers. For more information, visit:


About this role

What will you do?

You will be responsible for achieving profitable and sustainable growth within their The Inside Sales Account Manager is responsible for establishing and maintaining relationships with customers to facilitate business growth and profitability. Additionally, the Inside Sales Account Manager will manage accounts and/or product lines to align with critical sales activities.


Critical results

• Prepare accurate sales forecasts to help the company make sound business decisions

• Collaborate with marketing and the MAG group for lead generation and qualification.

• Evaluate sales practices and procedures to determine if they are effective in generating sales and adjust them if necessary.

• Recommend and implement improvements to current sales practices and procedures, as needed.

• Handle and resolve customer complaints that are escalated to manager level

Responsibilities

• Strive to achieve assigned sales goals

• Develop and maintain an effective step-by-step process for nurturing leads and closing sales.

• Use market analysis tools to determine customer behavior, market trends and competitor activity.

• Communicate with Sales on any product issues and request their involvement in situations requiring immediate action and/or resolution.

• Inform customers of changes to suppliers, products and documentation via appropriate communication platforms (email, fax, telephone, etc.)


About You

Education / Experience

• Bachelor's degree in marketing, business administration, business management or a related field and/or experience required

• Previous experience in an inside sales position

• Proficiency in Microsoft Word, Excel, PowerPoint and Teams software, as well as customer relationship management (CRM)


Skills

• Effective written and verbal communication skills and ability to adapt communication style to target audience.

• Good judgment and professionalism in dealing with customers, suppliers and internal team members

• Attention to detail and strong analytical and problem-solving skills.

• Strong organizational skills and ability to work in a fast-paced, deadline-driven environment.

• Ability to adapt to changing priorities and balance workload to meet new business requirements.

• Ability to negotiate win-win situations

• Level of enthusiasm and positive attitude motivated and energetic.


Why Barentz?

Barentz is a fast-growing organization with an open culture and short lines of communication. We offer you the freedom and opportunity to operate independently within the set objectives and frameworks. Barentz is looking for employees who are creative, independent, and energetic and like to take on challenges. You like to work in a dynamic and rapidly changing environment, which requires a high degree of flexibility.

• Competitive benefits package

• 401K with matching

• An inspiring multinational company in a fast-growing and innovative business

Interested?


Looking for an exciting position? Then join us. We’re investing in our future, starting by adding talented people (like you) to our rapidly expanding team. Please apply using our apply button below.