Engagement Manager
3 weeks ago
Job title: Engagement Manager - Data Science
Location: Toronto ON
Duration: Full Time - Hybrid
Responsibilities:
- Collaborate with business partners and key stakeholders to understand business needs and translate into actionable analytics tasks, considering the data available, collaborations needed from other teams and value impact to business
- Work with data, reporting and other analytics partners to design suitable analytics solutions for the business with future scalability in mind
- Maintain and continuously refine existing strategy analytics products supporting BAU activities, investigate any issues and update these products as the business needs evolve
- Perform critical data quality checks/validations prior to any analytical tasks to ensure high quality work can be developed to support data-driven decision-making
- Identify opportunities for automation and performance improvements within analytical projects
- Regularly monitor progress, evaluate outcomes, and provide insightful reports to clients
- Lead client engagements, including scoping projects, defining deliverables, and managing successful project execution. Act as a trusted advisor to senior executives and stakeholders, offering expert guidance on analytics-related decisions
- Provide mentorship and guidance to team members, conduct performance evaluations, set goals, and ensure the team's productivity and effectiveness
- Continuously research and evaluate emerging industry trends, frameworks, and methodologies to provide up-to-date recommendations
Qualifications:
- 8+ years of experience in data science or related fields for Engagement Manager role
- Strong expertise in strategy analytics, use of tools like SQL and Python
- Proven ability to apply statistical and mathematical theories to business
- Experience in working with optimizing complex data structures & processes in multi-business environments
- Excellent communication and presentation skills, with the ability to effectively engage and influence clients and stakeholders
- Strong business acumen and strategic thinking abilities
- Bachelor’s degree in relevant field (e.g. Data Science, Computer Science, other engineering / management). Advance degree preferred
- Experience with contact center systems and related data hierarchies preferred (but not mandatory)
- Prior knowledge of Finance and banking preferred
-
Engagement Manager
6 months ago
Toronto, Canada Hootsuite Full timeAs a member of the Professional Services team, the Engagement Manager is responsible for delivering Strategic Engagement Services to our Hootsuite customers. In this role you will provide strategic guidance and consultation to customers, contribute to the development and refinement of internal processes and frameworks for large scale deployments, and support...
-
Manager, Corporate Engagement
2 weeks ago
Toronto, Canada CGLCC - Canada's 2SLGBTQI+ Chamber of Commerce Full timeJoin Canada’s 2SLGBTQI+ Chamber of Commerce (CGLCC) in championing the economic empowerment of 2SLGBTQI+ businesses across Canada. Established in 2003, Canada’s 2SLGBTQI+ Chamber of Commerce is a trusted partner linking 2SLGBTQI+ businesses in Canada to the wider business community. The CGLCC fosters economic growth by supporting and nurturing 2SLGBTQI+...
-
Engagement Manager
6 months ago
Toronto, Canada Trindent Consulting Full time**The Team** Trindent Consulting is a global management consulting firm that solves complex business problems and achieves operational efficiency for the Energy, Healthcare, and Financial Services industries. The firm’s unique approach yields between 500 - 1500% ROI within the first year. Established in 2008, Trindent Consulting has quickly garnered a...
-
Associate Engagement Manager
5 months ago
Toronto, Canada Thomson Reuters Full time**Associate Engagement Manager, Government - Court Management Solutions** Are you interested in an exciting career in the justice space? **Thomson Reuters Court Management Solutions (TRCMS)** is the leading provider of enterprise software for trial and appellate courts nationwide. Our **C-Track** solutions enable courts to efficiently manage caseloads and...
-
Manager, Volunteer Engagement
6 months ago
Toronto, Canada Ronald McDonald House Charities Toronto Full time**Manager, Volunteer Engagement** **Full-Time/Permanent** **This role is hybrid, with the flexibility to work remotely a few days a week. Some flexibility is required to support events outside regular working hours if needed.** **Toronto, Ontario** **The Organization** Since 1981, Ronald McDonald House Charities (RMHC) Toronto has served as a place to...
-
Engagement Manager
6 months ago
Toronto, Canada Nascent Full timeThe big picture Since 2010, we’ve helped many companies build digital products that people love to use. Working with partners like TELUS, Cineplex, Mastercard, PayPal and RBC, has allowed us to work with teams that are passionate about creating great digital experiences that make an impact.The Engagement Manager (EM) is a key member of our...
-
Managing - Engagement Lead
22 hours ago
Toronto, Canada Capgemini Full time**Managing - Engagement Lead - Data & AI - Utilities**: Capgemini Canada is seeking an experienced Delivery Executive to oversee the delivery of transformational Data and AI programs in the Utilities Sector. In this pivotal role, you will be the vital link between business needs and technological innovation, leveraging diverse emerging solutions to deliver...
-
Program Manager
3 months ago
Toronto, Canada Encore Market Engagement Full time**Job Brief**: We are currently searching for an Independent contractor for a non for profit organization, The Grocery Foundation. This is a part time position that is a hybrid opportunity based out of Toronto and would require travel to the Toronto Pearson Airport area **The Role**: Part time Program Manager, independent contractor position** **Position...
-
Manager, Youth Engagement
6 months ago
Toronto, Canada Jack.org Full timeEmbark on a transformative journey with Jack.org, where you will play a pivotal role in reshaping youth mental health across Canada. Our mission is to empower young individuals with community, knowledge, and tools to champion mental well-being. We envision a world where youth experience mental well-being, not distress. We stand poised and empowered for this...
-
Community Engagement Manager
4 weeks ago
Toronto, Ontario, Canada Invenergy LLC Full timeJob DescriptionInvenergy is seeking a highly skilled Community Engagement Manager to join our team. This role will be responsible for building and maintaining relationships with stakeholders during the development, construction, and operation of utility-scale wind and solar energy projects in Central and Western Canada.Key Responsibilities:Develop and...
-
Engagement Manager
2 weeks ago
Old Toronto, Canada Santis Health Full timePosition Overview:Santis Health’s Management Consulting practice is seeking a highly motivated project leader and team player with a strong work ethic and excellent consulting skills for the role of Engagement Manager in Toronto. We’re looking for passionate healthcare consultants, experienced at leading projects and teams, who would like to continue to...
-
Customer Engagement Manager
2 days ago
Toronto, Ontario, Canada Indigo Full timeAt Indigo, we're dedicated to creating unforgettable experiences for our customers. As a Customer Engagement Manager, you'll play a pivotal role in driving member engagement and retention through innovative strategies and promotions.About the RoleThis is an exceptional opportunity to join a dynamic team and make a meaningful impact on customer loyalty....
-
Customer Engagement Manager
4 weeks ago
Toronto, Ontario, Canada CSA Group Full timeAbout the RoleThis is an exciting opportunity to join CSA Group as a Customer Engagement Manager. As part of our team, you will be responsible for managing member programs, developing and implementing initiatives for member recognition, recruitment, and training.Job DescriptionManage and deliver member/chair training modules either in person or via Webex,...
-
Stakeholder Engagement Manager
6 months ago
Toronto, Canada ONCAT Full time**About the Position**: Reporting to the Director of Policy and Public Affairs, the Stakeholder Engagement Manager fosters collaboration and coordination between ONCAT, postsecondary education institutions, and relevant stakeholders and supports the development and coordination of strategic initiatives that improve opportunities for learner mobility,...
-
Manager, Communications
6 months ago
Toronto, Canada HCRA Ontario Full time**WHY WORK AT HCRA**: We foster a professional home building industry that Ontarians can trust. The Home Construction Regulatory Authority (HCRA) is a not-for-profit corporation that is designated by the provincial government of Ontario to administer and enforce the New Home Construction Licensing Act, 2017 and associated regulations. HCRA holds licensed...
-
Senior Marketing Manager
4 weeks ago
Toronto, Ontario, Canada Rogers Full timeCustomer Engagement Manager Job DescriptionWe're seeking a highly skilled Customer Engagement Manager to lead our customer base and engagement efforts across multiple channels. As a key member of our marketing team, you'll drive growth through effective customer engagement strategies, optimize customer spend and engagement, and collaborate closely with...
-
Communications Engagement Manager
6 months ago
Toronto, Canada GWL Realty Advisors Full time**About GWL Realty Advisors**: GWLRA is a leader in both the commercial and multi-residential real estate industries. Driven by our values of Integrity, Ambition, Creativity, and Empathy, our vision is to be a sustainable company known for exceptional real estate management, trusted advice, and outstanding service by consistently fulfilling our mission to...
-
Client Engagement Manager
4 months ago
Toronto, Canada LotusFlare Full timeAs a Manager of Client Engagement at LotusFlare, you will lead the day-to-day delivery of high-quality, complex execution of various digital projects while building a trusted relationship with the clients. Your role is to oversee a portfolio of LotusFlare’s customers and enterprise software solutions, guiding the client and team members towards project...
-
Customer Engagement Manager
1 week ago
Toronto, Canada PetSmart Full timeABOUT OUR STORE: What better place to share your love for pets than in our stores? With so many opportunities under one roof, you'll be sure to find a career path that inspires you. As part of theDepartment Managerteam, youll ensure that the store runs smoothlyfrom head to tail. From motivating associates to ensuring we have the right product on the floor,...
-
Bilingual Community Engagement Manager
2 months ago
Toronto, Canada Futurpreneur Full time(La version en français suit) **About Futurpreneur** Futurpreneur is a national non-profit organization that empowers young, diverse entrepreneurs, ages 18-39 to start, buy or grow their businesses in Canada, by providing loans with mentorship and resources. Founded in 1996, we have helped more than 18,700 young entrepreneurs, promoting entrepreneurship...