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Engagement Manager

1 month ago

Old Toronto, Canada Santis Health Full time
Position Overview:

Santis Health’s Management Consulting practice is seeking a highly motivated project leader and team player with a strong work ethic and excellent consulting skills for the role of Engagement Manager in Toronto. We’re looking for passionate healthcare consultants, experienced at leading projects and teams, who would like to continue to grow their subject matter expertise and help others around them achieve their potential.

Responsibilities Include:
  • Lead end-to-end delivery of client engagements, managing client relationships and providing day-to-day file leadership.
  • Lead and direct teams to provide insightful and impactful solutions to complex client issues, leveraging analytical approaches, established methodologies, and critical thinking skills.
  • Direct and guide the work of consultants, offering expertise to drive high-quality outputs and work products.
  • Lead and participate in the delivery of client deliverables and work products – including reports, presentations, and facilitated engagement sessions.
  • Review work performed by staff and associates, participate in performance reviews, and contribute to on-the-job feedback/training.
  • Develop, maintain, and strengthen client relationships through the delivery of excellent service and unwavering focus on quality.
  • Participate in business development activities, including proposal coordination and development.
  • Keep abreast of current health care and government trends and issues directly relevant to the business of current and potential clients.
  • Demonstrate technical and professional knowledge of the health care industry.
  • Participate in the development of health care thought leadership.
  • Mentor junior talent through on-the-job coaching and supervision.
  • Foster an innovative, inclusive, and team-oriented work environment.
Qualifications:
  • Bachelor’s or Master’s degree in business, health administration, public policy, or related field, or equivalent experience.
  • Mandatory previous consulting and engagement leadership experience.
  • Minimum 5+ years relevant experience.
  • Relevant post-graduate certifications/training (e.g., PMP) would be beneficial.
  • Focus on health strategy and/or health policy is preferred.
Required Skills:
  • Strong project and people management experience and capabilities.
  • Exceptional organizational skills, with an ability to juggle multiple clients and projects.
  • Skilled in priority-setting, efficient time-management, and the ability to work well within teams and independently.
  • Excellent written and oral communication skills.
  • Bilingualism (French/English) would be an asset.
What We Offer:
  • Competitive salary and performance-based bonuses.
  • Comprehensive benefits package.
  • Opportunities for professional development and career advancement.
  • A dynamic and collaborative work environment.
About Santis Health:

Santis Health is a national health consultancy dedicated to providing value-added strategic advisory services to clients within the Canadian health care sector. Santis navigates the intersection of public policy, advocacy, and communications. Our services include strategic planning, policy analysis and development, public affairs, and communications. Clients of Santis Health include leading health care organizations, charities, non-profits, and health care providers across Canada. We pride ourselves on understanding the system dynamics that drive policy making, resource allocation, and stakeholder opinion.

Santis Health is dedicated to fostering a supportive and inclusive work environment that is safe and respectful. Our aim is to ensure all employees and job applicants are given equal and equitable opportunity, and that our organization represents a diverse array of expertise, skills, and backgrounds. We are committed to fair employment practices that do not discriminate on the basis of age, gender, disability, socio-economic status, marriage and civil partnership, pregnancy and maternity, race, national origin, religious beliefs, political beliefs, sex and sexual orientation, and other dimensions that are intrinsic to who we are as individuals.

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