Intake Coordinator

9 hours ago

Edmonton AB TM C, Canada 8 Pillars Recovery Foundation Full time $45,000 - $65,000 per year

Join Our Mission: Intake Coordinator at 8 Pillars Recovery Foundation

8 Pillars Recovery Foundation is a supportive sober living program dedicated to helping individuals rebuild their lives and establish long-term sobriety and independence. Due to our recent expansion, we are seeking a compassionate, organized, and proactive Intake Coordinator to be the welcoming first point of contact for prospective residents.

Key Responsibilities

Initial Contact & Assessment: Serve as the primary point of contact for all admission inquiries (phone, email, and referrals). Conduct respectful and thorough pre-screening interviews to assess applicant eligibility, clinical appropriateness, and commitment to the 8 Pillars program structure.

Application Management: Guide applicants and referral sources through the entire admissions process, including collecting necessary documentation, verifying insurance/funding.

Administrative Oversight: Maintain meticulous and confidential records of all inquiries, applications, and admissions data using our database system. Generate regular reports on intake activity and occupancy status.

Referral Relations: Cultivate and maintain positive working relationships with treatment centers, hospitals, correctional facilities, and community partners to ensure a steady referral pipeline.

Coordination & Onboarding: Collaborate closely with Senior Management and House Managers to ensure a smooth transition for new residents, coordinating move-in dates, room assignments, and initial orientation schedules.

Communication: Clearly communicate program guidelines, financial requirements, and expectations to applicants and their families/support systems.

Qualifications and Skills

Experience: Minimum of 2 years of experience in admissions, intake, or case management, preferably within a substance abuse treatment, behavioral health, or sober living environment.

Empathy and Professionalism: Exceptional ability to engage with individuals in crisis with genuine compassion, non-judgment, and strict adherence to confidentiality an

Knowledge: Familiarity with the recovery community, the continuum of care (detox, residential, sober living), and basic insurance/funding verification processes.

Computer Proficiency: Proficient in Microsoft Office Suite (Word, Excel) and experience using database or electronic health record (EHR) systems.


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Able to work with minimal supervision and fufillorganizations capacity requirement's.

Why Join 8 Pillars?


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Purpose-Driven Work: You will play a vital role in giving people a second chance at life and directly supporting our mission of fostering lasting change.


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Supportive Team: Work alongside a dedicated, passionate, and professional team committed to the highest standards of care.


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Growth Opportunities: Be part of a successful program that is actively expanding its services.

To Apply:

Please submit your resume and a brief cover letter outlining your relevant experience and why you are passionate about working in the supportive sober living field to

We will only accept applications through this email. Please make no phone calls. Those selected will be contacted for in-person interviews.

We are looking for individuals who are ready to make a difference immediately

Job Type: Fixed term contract

Contract length: 12 months

Work Location: In person

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