Administrative Assistant

2 weeks ago

Vancouver BC VK G, Canada Grow Speech and Language Therapy Full time

Job Details:

Administrative Assistant

Grow Speech & Language Therapy

East Vancouver, BC

Employee Position

$22 - $26 per hour; Permanent, Full-Time (40-hours/week)

Full Job Description:

Grow Speech and Language Therapy is seeking a full-time Administrative Assistant who is passionate about supporting the day-to-day operations at our expanding pediatric speech therapy clinic. If you are positive, organized, communicate well, and enjoy working in a child- and family-friendly environment with a great team, we want to hear from you

About Us:

Grow Speech & Language Therapy, located in the vibrant Hastings-Sunrise neighbourhood of East Vancouver, is a leading pediatric speech therapy clinic committed to providing exceptional care to children facing communication challenges. Our team of dedicated therapists works collaboratively to help children develop the skills and confidence they need to thrive. We strive to create a welcoming and supportive atmosphere for our clients, families, and our staff.

Position Overview:

As our Administrative Assistant, you will play a key role in supporting the efficiency of our day-to-day clinic operations. You will assist with scheduling clients and coordinating the clinic schedule, as well as responding to inquiries from clients, referral sources, community partners, and staff. You will support the administrative team with various tasks and ensure that the office and clinic space is clean, organized, and welcoming. Throughout the day, you will provide support to clients and staff by building positive relationships and helping create a smooth, friendly experience.

Please include a cover letter with your job application.

Key Responsibilities:

  • Maintain a professional and friendly presence at the front desk, offering prompt and helpful assistance to clients and visitors
  • Respond to inquiries from clients, referral sources, community partners, and staff via phone, email, and in person
  • Onboard new clients and ensure all consent forms and required documents are completed prior to treatment
  • Schedule client appointments to maximize calendar efficiency and maintain the waiting list
  • Schedule treatment rooms within the clinic
  • Assist with funding forms and prepare funding application letters
  • Process client payments
  • Proactively address issues and communicate effectively with the administrative team to ensure smooth operations
  • Support the coordination of staff events (e.g., lunch & learns, social gatherings)
  • Assist with maintaining and ordering office materials and supplies
  • Ensure daily cleaning and organization of the clinic and office spaces

Qualifications:

  • Previous experience in administrative or clerical roles and customer service (2–3 years or equivalent)
  • Proficiency in Microsoft Office Suite, including Word and Excel
  • Familiarity with clinic management and scheduling software (e.g., Jane) is an asset
  • Exceptional written and verbal communication skills in English
  • Excellent interpersonal skills and ability to build positive relationships
  • Strong attention to detail and accuracy
  • Outstanding organizational and time management skills
  • Ability to work effectively and independently

Benefits:

  • Health & Dental Benefits
  • Paid Vacation
  • Staff Events

Job Types: Full-time, Permanent

Pay: $22.00-$26.00 per hour

Expected hours: 40 per week

Benefits:

  • Company events
  • Dental care
  • Extended health care
  • Paid time off

Work Location: Hybrid remote in Vancouver, BC V5K 5G5

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