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Thornlea Medical Centre (TMC) is seeking a full-time Medical Office Assistant/ Medical Lab Technician to join our team. TMC is a family practice medical office that also provides urgent care to our patients located in Toronto - East York (Don Mills Rd and Overlea Blvd). The candidate must be people-oriented as we strive to provide the best patient care and feel that this care begins at the reception. The candidate must be always empathetic to our patient's needs and be prepared to help physicians as needed.
Job duties include:
Welcome patients to the clinic as they arrive for their medical appointments or walk-in
Register patients by always checking that our system has their updated information
Answering the phone in a timely manner, booking appointments, and answering any questions our patients may have
Triage of patients, keeping a watchful eye on waiting room to ensure that patients are seen in order of importance
Handling specimens and preparing them for lab pick-up
Cleaning and sterilization of medical instruments
Assisting the physicians when needed, taking vitals on patients as well as performing ECG's when needed
Proficient in MS Office (MS Word, Excel, Outlook) and prior experience with TELUS EMR (PS suite) will be an asset
Performing other administrative duties as required
-Ensuring patient confidentiality by maintaining a clean and organized reception area
Qualifications:
- Grade 12 or equivalent
- 2+ years of working experience in a similar environment
-2+ years of ECG experience
Graduate of a Medical Office Assistant program or experience in the field
Provide optimal customer service to patients with a positive and friendly attitude
Job Types: Full-time, Part-time
Pay: $18.00-$22.00 per hour
Experience:
- Electronic Medical Records (EMR): 1 year (preferred)
- Medical Office Assistant: 2 years (preferred)
Work Location: In person