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Medical Office Assistant

3 weeks ago

Brantford ON NS C, Canada Henry Medical Centre Full time

Job Description of Receptionist/ Medical Office Assistant

Qualifications:

  • Graduate of a Medical Office Assistant program preferred
  • Previous reception experience in a family practice is strongly recommended
  • Strong computer skills for use with electronic medical records (EMR) required

Competencies:

  • Flexible, with the ability to work in a fast paced & changing environment
  • Excellent organizational skills and time-management skills
  • Decisive and able to prioritize
  • Proficient at multi-tasking
  • Must be able to work independently and as part of a team, with excellent interpersonal skills
  • Self motivated
  • Strong communication skills (oral & written)
  • Intermediate or strong computer skills for use with electronic medical records (EMR)
  • Able to maintain confidentiality
  • Professional demeanor and appearance

Job Summary:

  • Greet and arrive family practice patients
  • COVID screening patients and visitors via phone and at door
  • Update patient demographics
  • Create EMR charts for new patients
  • Answer appointment desk phones; book appointments; re-bookings, answer inquiries from patients re; AHC schedules, referrals, test results, etc.
  • Book appointments for family practice patients with appropriate doctor
  • Manage multiple line and re-direct call appropriately
  • Direct patients to various areas in the clinic (cardiology, physio, pharmacy)
  • Move incoming electronic faxes to patient chart
  • Attach electronic medical reports to patient charts
  • Review schedules for accurate bookings and time allowances
  • Give forms to patients and explain how to complete them
  • Give correspondence and samples to patients from the physicians
  • Prepare lab kits
  • Give forms to patients and take payment for those forms
  • Track and record all payments received appropriately
  • Maintain tidiness in the reception and patient waiting area
  • Assist patients with disabilities as needed
  • Manage emails, faxing, e-faxing, and scanning
  • Follow clinic policy and work professionally
  • Other duties and projects as assigned

Job Types: Full-time, Part-time, Fixed term contract

Contract length: 12 months

Pay: $17.50-$19.00 per hour

Experience:

  • Medical clinic: 1 year (required)

Work Location: In person