Efficiency Specialist

**We transform the way people use energy.**

**About the Organization**

We’re a leading energy efficiency enterprise. We believe in the good things efficiency brings to our lives, and we come to work every day to make the world a better place - starting in our own province. We have successfully helped hundreds of thousands of families, businesses, non-profits, and institutions transform how they use energy - and we will continue to lead the way in the transition to a low-carbon future. We are deeply committed to climate change and are a multi-year winner of Canada's Greenest Employers and Atlantic Canada’s Top Employers.

**Why you’ll love working here**:

- A culture that understands there is life outside of work and cares about their employees
- An engaging, fun, and inclusive work environment
- A holistic benefits package that starts on day one
- Wellness initiatives and fitness challenges hosted throughout the year
- Corporate gym memberships
- Career growth and professional development opportunities
- Being part of a team contributing to Nova Scotia’s goal of net-zero carbon by 2050.

If you want to be part of an organization with an ambitious plan to support the transition to net zero and help build a thriving, resilient future for Nova Scotians - then you belong here

Want to know what it’s really like to work with us? Reach out to any one of our team members on LinkedIn to hear their firsthand experience at EfficiencyOne_._

**Position**:
The **Efficiency Specialist, Homewarming,** will serve as a point person for our Delivery Agents and program participants, reporting on technical data and updating key program processes and forms. This multi-faceted position includes leading a variety of tasks using Microsoft Office products, including Word, Excel, and PowerPoint, in support of report preparation, proposal preparation, and data management. A high degree of attention to detail and a thorough understanding of Microsoft Office products are required for this position.

**A snapshot of what you will be involved with**:

- Reviewing and approving upgrades for participant homes.
- Participate in regular meetings with Delivery Agents.
- Processing monthly Delivery Agent invoices (review costs, enter savings, code, and submit for approval)
- Investigating and correcting energy savings data discrepancies between Delivery Agents and Natural Resources Canada
- Sending names to Delivery Agents and Clean Foundation to ensure they can maintain a steady workflow.
- Attending outreach events and meetings with other parties involved in low-income programs, such as the Department of Community Services, Housing Nova Scotia, and the Heating Assistant Rebate Program.
- Supporting other staff on client issues, direct referrals, and other participant intake processes; and
- Provide support in Delivery Agent and client issue resolution.

**What Will Help You Succeed?**
- A Bachelor’s degree or Diploma in Engineering Technology; or an equivalent combination of education and experience.
- Familiarity with a range of energy-efficient products
- Demonstrated skills including attention to detail, customer focus, time management skills, and excellent oral communication skills.
- Must be self-motivated, able to work independently, take the initiative, handle multiple tasks, and work to a high standard in an environment with tight timelines/deadlines.
- Ability to work in a hectic and results-orientated environment.
- Proficient with all Microsoft Office software (Excel, Word, PowerPoint, Outlook, Teams)

**What to expect in your first several weeks on the job**:
**In the first week, expect to**:

- Meet the HomeWarming team.
- Read and understand the Program Manual.
- Get familiar with the general processes and how the program operates.
- Have introductions to other functional areas of the business and how they interact with HomeWarming
- Meet with individual HW team members, and get familiar with their roles and how it interacts with yours.

**In the first month, expect to**:

- Meet various HW program partners and Delivery Agents
- Become familiar with the program’s targets, goals, and overall objectives.
- Become familiar with the programs process flow
- Learn how to navigate and use the program’s project tracking/management tools.
- Begin reporting metrics, distributing client leads to contractors, and preparing program reports and updates with support.
- Meet other team members within ENS that you will work closely with and understand how you will collaborate.

**In the first three months, expect to**:

- Become familiar with in-depth program specifics.
- Have written and managed various reporting and invoice approvals
- Be able to manage and navigate program tracking information and management tools and prepare program metric updates and reports without assistance.
- Manage relationships, fulfill information requests, and troubleshoot concerns of program partners, stakeholders, and relevant internal staff.