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Efficiency Specialist, Homewarming
3 weeks ago
**_We come to work every day to make the world a better place._**
***
**About the Organization**
We’re helping people build a better world through efficiency—starting in our own province. Our role is to inform and motivate Nova Scotians to use less energy, use it smarter, and enjoy the good things efficiency brings. Not only are we deeply committed to climate change, but we are also a multi-year winner of Canada's Greenest Employers and Atlantic Canada’s Top Employers.
We are incredibly proud of our achievements and know one of the driving forces behind our success is our people, our values, and the behaviors we commit to every day as part of our culture.
If you want to be part of an organization that has an ambitious plan to support the transition to net-zero by 2050, and helps to build a thriving, resilient future for Nova Scotians - then you belong here
**Position**:
**A snapshot of what you will be involved with**:
- ** **Review participant files and approve efficiency upgrades such as insulation and draft-proofing
- Process Delivery Agent invoices
- Work with Delivery Agents to track participant status
- Collect, analyze, and report on technical data to the Program Manager and Delivery Agents
- Create and edit various program reports, documents, and marketing material
- Troubleshoot Delivery Agent-specific issues and help them manage their workflow
- Schedule and facilitate regular meetings with Delivery Agents
- Provide feedback to the Program Manager on participant targets/names to send, general process improvement, and key program documents
- Organize and host, with program co-administrator, bi-annual HomeWarming Advisory Council meetings and prepare quarterly program updates for Council members
- Train other staff to review participant files and approve energy efficiency upgrades
- Lead special projects, as needed (e.g. data analytics, pilots, etc.)
- Oversee marketing activities and facilitate discussions between ENS & Clean/NSPI marketing teams
- Attend outreach events and meetings with other parties involved in low-income programs
- Perform all other duties as required.
**Skills & Attributes**:
- Ability to take on new opportunities and challenges, with a passion to continue to develop and grow
- A commitment to quality and investing in results that add value and drive the business
- Excellent interpersonal, oral, and written communication skills and have
- Ability to prioritize deliverables and work independently or within a team
**Experience & Education**:
- A community college or university diploma/certificate; or equivalent combination of education and experience
**Why you’ll love working here**:
- A culture that understands there is life outside of work and cares about their employees
- An engaging, fun, and inclusive work environment
- Awesome benefits that start on day one
- Wellness initiatives and fitness challenges hosted throughout the year
- Hybrid office model with the opportunity to work remotely
- Corporate gym memberships
- Career growth and professional development opportunities
- Being part of a team and contributing to Nova Scotia’s goal of 2050 net-zero carbon
**What to expect in your first several weeks on the job**:
**In the first week, expect to**:
- Job shadows the Program Manager and Efficiency Specialist to learn about your job responsibilities, recent program targets and trends, and team goals.
- Job shadow other teammates to learn about their roles and responsibilities.
- Read program materials to get more familiar with HEA and our tools and processes.
- Start performing core duties.
**In the first month, expect to**:
- Perform core duties with limited support.
- Take on projects with support from your teammates.
- Establish a performance plan with your manager.
- Meet our Delivery Agents.
- Continue to learn more about HEA’s tools and processes
**In the first three months, expect to**:
- Perform core duties independently.
- Support teammates by working through customer and Delivery Partner questions and concerns.
- Establish a performance and development plan with your manager.
